Raja Hamza Javed Email & Phone Number

Rawalpindi, Pk

Islāmābād, Pakistan

Eurus Technologies is a Cloud Consulting and DevOps services company, empowering startups and enterprises to navigate their cloud journey. With expertise spanning on-premise environments, Google Cloud, AWS, and Azure, We help clients optimize their infrastructure, streamline operations, and drive innovation through tailored DevOps solutions and cloud strategies

Develop and implement sales strategies to achieve the company's revenue goals and objectives.Build and manage a high-performing sales team to drive sales growth and exceed targets.Build and maintain strong relationships with clients, prospects, and key stakeholders to increase customer satisfaction and retention.Collaborate with the marketing team to create and execute marketing campaigns and lead generation initiatives.Conduct market research to identify opportunities for new business and stay ahead of industry trends.Provide sales forecasting and analysis to the leadership team to ensure the business is on track to meet revenue goals.Work closely with the delivery team to ensure client satisfaction and successful project delivery.Stay up-to-date on the latest ServiceNow offerings and technologies and communicate their value to clients.Attend industry events, conferences, and trade shows to network and stay informed of industry developments.Negotiate contracts and agreements with clients to ensure profitable business relationships.

Making Discovery callsScheduling Interviews between clients & Consultant'sWorking as a point of contact for Clients regarding project related work

Islamabad Gpo, Federal Capial &Ajk, Pakistan

Research, identify and qualify candidates for client’s open IT job positions.Work with hiring managers to define job requirements, outline job postings, and develop new sourcing strategies.Source candidates through database mining, Internet searches, direct sourcing, and internal referrals.Pre-screen candidates with detailed phone screens ,evaluating candidates`s compatibility with specific job requirements,ensuring a right fit prior to submission to client.Schedule initial interviews and follow up interviews for successful candidates.Interview,Pre-qualify,negotiate offers and close hires.Collaborate with third party recruiting companies to help source candidates from diverse pools of job seekers.Analyze new recruiting technologies, sourcing tools and interviewing process to improve success rates.Assist human resource department in escorting clients to various departments, explaining rules and answering common questions.Work with hiring managers and staff members to coordinate starting dates and orientation.

Make outbound callsField Inbound Calls and emails from the leadsDemo Keeptruckin software to prospective fleet managersEducate fleet managers about keeptruckin, understand their requirements and help them get started with KeeptruckinContitutionally Monitor All the Customers are being assisted and reassuring they are having a pleasant experience , while taking action to correct any issues if needed, providing superior guest service.Test different tactics and channels to optomize our sales processBring feedback from customers and prospects to the product and engineering teamAdvance product roadmap and features to support near and long-term business objectives and growthCollaborate with customers, team members, and outside influencers to ensure a solid and well-rounded understanding of products and developing needs.Lead and participate in planning meetings and provide advice and guidance on direction of productsProvide cross-functional leadership – bridging gaps within the company between different functions, most notably between engineering – oriented teams, sales and marketing, and supported. Provide accurate forecasts for individual revenue Achieve month to month quota Collaborate with senior leadership to define and prioritize goals for the product organizationEnsure accurate data entry for clientele contacted on salesforceNegotiating a win/win scenario for the customer and the dealership

Islamabad

Train new batches who are fresh in telemarketing Helping existing agents who are weak and are unable to achieve their daily targetsCollaborate with local sales representatives to ensure success of campaigns.Review campaign reports with Customers.Assess, design, develop and deliver training solutions at all levels of staff for multiple business functions including inside, outside and independent sales force and external clients. Organize weekly, monthly training sessions for CSR and SCRS Train newly people on selling processes, product knowledge, and technologyManaged customers and clients on a daily basis, building rapport and retaining quality relationshipsCommunicated with other departments like Quality Assurance and Human Resource to better serve the company Coordinating with the operation manager & sales manager to assign targets for TSRs.Coordinating with the Quality Assurance department to build and design strategies to overcome quality errors.Developing Sales Pitches for the TSRs, CSRs & Sales consultants.Responsible for providing leadership and the planning, development and the implementation of Training Content.Responsible for promoting quality achievement and performance improvement throughout the organization.Responsible for promoting quality achievement and performance improvement throughout the organization.Tracks/Analyzes data and develop methods to improve overall call quality results. Monitor contract compliance with 3rd parties to ensure that performance metrics outlined in the contract are being met and would report QA issues to the Operations Program Manager as it relates to the contractual requirement.Track/Analyzes data and develop methods to monitor improve overall call quality results Assess current and future requirements and create the QA programs and courses accordingly.Mentor staff to maximize performance and potential.Serves as a program expert and resource; handle routine and escalated calls.

Islamabad

• Based on outstanding performance, I was given a title of “Senior Sales Executive” I have worked on various US projects.• Worked on various sales project during a very short span of time including B2C.• Responsible for generating sales leads on assigned project to ensure that leads generated have quality more than quantity. • Responsible for verifying the sales, maintaining the quality and interacting with Clients.• Supervision for smooth transfer of leads.• Worked together as a customer care sales team.• Achieved monthly sales target through effective management of resources.• Ensured compliance of established processes and policies & procedures of the organization which include and not limited to attendance requirements, adhering to floor ethics, agent dressing, mobile usage and work area cleanness. • Developed and enhanced knowledge on products and campaigns as well as following areas:  Phone Ethics Call Flows• Customer Satisfaction• Sales training and more • Accent to be used on calls • Served over and above the targeted services levels• Worked on inbound sales as well.• Dialed on tech support inbound campaign for 5 months, dealing with Microsoft customers for control and removal of viruses and bugs from their operating systems.

A Levels, Business Studies, Accounting, English, Urdu And Economics, B

Activities and Societies: debating Team, Cricket

O Levels, Physics, Chemistry, Biology, C

Activities and Societies: debate team

Bachelor Of Business Administration - Bba