Richard Harbridge Email & Phone Number

Canada

Toronto, Ontario, Ca

At 2toLead, we believe technology should enhance lives by improving employee experiences, fostering connections, and driving business results. As CTO, I shape our strategic direction and drive digital transformation with our customers.I lead our technology strategy, providing over 1,000 hours of education and advisory support to leaders on AI, Employee Experience, and Modern Work. Whether Copilot, Microsoft 365, Power Platform, or Azure I get to develop strategies that align their technology with organizational goals to create meaningful impact.Together we lead service and product development, managing strategic initiatives that deliver innovative solutions. Together with internal leaders, we've established industry-leading consulting standards through new toolkits and programs.My work growing partnerships with Microsoft, third-party vendors, and fellow MSPs/SIs has generated significant growth—millions in partner-driven revenue annually—and connected customers with top experts and solutions and has allowed me to play a leading role in securing over 170 new logos, helping improve Microsoft Technology and employee experience for more than well over 1 million employees, and generating tens of millions in revenue; all of which demonstrated that our customers can realize greater value from their Microsoft investments.I remain committed to creating valuable resources and in my role have authored over 3,000 pages of eBooks, whitepapers, and guides, led over 700 presentations, from keynotes to workshops and spearheaded marketing campaigns that helped more than 20,000 people connect with us.At 2toLead, our people are our greatest asset and I have enjoyed recruiting, developing, and leading teams while implementing programs that foster connection and engagement. Through purpose-driven goals and employee initiatives, we have earned the Great Place to Work award year after year.

Redmond, Washington, Us

As a passionate advocate for business and technology, I am frequently invited to share my insights as a keynote speaker at conferences, panels, and events worldwide, on most years I still do 30-40 speaking engagements, interviews, panels, and online events annually. My topics center around the future of work, AI, digital employee experience, technology strategy, and Microsoft technologies.Recently, my focus has been on the transformative impact of AI and Copilots, exploring how they shape the employee experience and redefine work. I regularly speak on topics such as Microsoft Copilot, modern collaboration, user adoption, and effective technology governance.I have had the honor of presenting at a variety of industry-leading events, including TEDx, Microsoft Ignite, The Digital Employee Experience Conference, The Intranet Conference, The Microsoft 365 Collaboration Conference, ESPC, ILTA, KMWorld and many others. My goal is to inspire organizations and individuals to leverage technology to drive meaningful change and stay ahead of industry trends.Key Topics:How Work Changes with AI & CopilotsPreparing, Piloting, Scaling & Extending Microsoft TechnologyThe Future of Employee Experience, Collaboration, and ManagementMicrosoft 365, Microsoft Viva and Microsoft Power PlatformROI, TCO, and Measuring Technology ImpactUser Adoption, Training, and SupportFuture-Proofing Technology StrategiesEffective Technology Governance and Management

Redmond, Washington, Us

As a Partner Technology Advisor & Strategist at Microsoft, I served as a visionary advisor for partners across the northeastern United States, helping them adopt new services and expand their Microsoft offerings. I worked closely with partners to ensure they could effectively leverage changes in the marketplace and deliver high-quality solutions to their customers.I collaborated directly with Microsoft sellers and sales managers, connecting customers to the right partner technology experts to enable effective technology deployment and adoption. I led a virtual team of over 70 technology professionals who reported to me, ensuring that partner and customer needs were met seamlessly. Actively managing 20+ partners and coordinating numerous others, I supported over 1,500 accounts across multiple segments—requiring complex collaboration, program development, and orchestration of resources inside and outside of Microsoft.My efforts were recognized with multiple awards, reflecting my contributions to innovation in managing, tracking, and validating partner capabilities, capacity, and commitment. I played a pivotal role in enhancing customer experience at Microsoft Technology Centers, adding new levels of immersion, envisioning, and strategic engagement through architecture design sessions and strategy briefings. This role honed my ability to scale technology services through partners, customers, product groups, and sales teams, driving impactful outcomes.

San Francisco, California, Us

I have contributed to numerous publications on platforms such as CMSwire, TechTarget, and Focus. In person and online I have also actively facilitated and established various technology communities from SharePoint to Microsoft 365 with multiple achieving over a thousand active members. Part of my contributions have been in the form of research and analysis on AI, SharePoint, SaaS Clouds including Office 365, Azure vs Google vs Amazon, and more. This has resulted in multiple papers, presentations, and resources.

Princeton, Nj, Us

As Practice Lead & Director of Cloud Services at Portal Solutions, I led strategic accounts and advisory services, driving significant growth in our cloud practice. My efforts helped lead the transformation of our cloud services and resulted in a $4+ million annual run rate. I supported business development through generating leads, scoping, proposing, and closing opportunities, helping the firm expand into new markets and drive new growth.I provided executive-level consulting on enterprise technology strategy, staffing, planning, administration, and governance operations, enabling clients to implement impactful technology solutions, including modern work, digital workplace, intranets, extranets, and customer-facing platforms.As Director of Cloud Services, I drove practice excellence and developed over 30 educational and training materials for diverse audiences, which contributed to a 180% increase in overall cloud service adoption and proficiency. I also played a key role in expanding our prospective customer base by 70%, leading to a 230% increase in qualified opportunities and elevating the firm's visibility and credibility in the industry.

As Practice Lead & Director of Marketing at Allin Consulting, I rapidly grew our Microsoft practice, expanding our talent to over 20 staff members and securing 50+ new customer logos, ultimately leading to the acquisition of Allin Consulting by Portal Solutions.I acted as a trusted advisor frequently requested by executive clients for strategic briefings, supporting their enterprise technology strategy, staffing, planning, administration, and governance operations. My role involved helping clients develop and implement impactful technology solutions, including modern work, digital workplace, intranets, extranets, and internet-facing websites, delivering significant business results.From my Marketing leadership I was responsible for developing over 100 educational and training materials for diverse audiences, including clients, the sales team, and delivery teams. I leveraged social media to establish thought leadership, ran workshops, presented keynotes, and led sessions at industry conferences—delivering over 50 talks annually. These efforts significantly enhanced the firm’s visibility, generated leads, and drove business growth.

Aurora, Ontario, Ca

As an Intranet, Enterprise Content Services & Governance Leader at Cosma International, I led initiatives to enhance user adoption, communication, governance, and SharePoint technology strategy across a complex and decentralized organization. My role focused on maximizing the impact of SharePoint as an enterprise content management and collaboration platform, supporting people development and training initiatives to drive effective use.I also mentored, led, supported, and developed a skilled SharePoint team to address business demands, ensuring we had the right expertise to achieve our goals. Working in a decentralized and diverse environment improved my ability to manage rapid change and navigate cultural complexities, resulting in a more streamlined governance structure and a more connected organization.

Richmond Hill, Ontario, Ca

As SharePoint Services & Process Improvement Leader at Compugen, I led initiatives to enhance business processes through the use of SharePoint and other Microsoft technologies. My role involved end-to-end project management, including process definition, forms automation, workflow design, and re-engineering using tools such as Microsoft Office SharePoint Server, InfoPath, Windows Workflow Foundation, K2, SharePoint Designer, Visual Studio, PerformancePoint, and SQL Reporting Services.I collaborated closely with various departments, gaining a deep understanding of their unique processes and challenges. By leveraging my technical expertise, I designed and implemented innovative solutions that optimized workflows, improved efficiency, and addressed key business challenges. My efforts resulted in streamlined operations and a more connected and productive organization.

As a Lead Business Analyst and Consultant at Concept Interactive, I successfully managed and delivered a wide range of digital solutions, including intranets, extranets, and public-facing websites for diverse clients such as school boards, municipalities, unions, entertainment, and utility companies. My role involved leading cross-functional teams in the development and deployment of content management and workflow automation solutions using Microsoft Office SharePoint Server (ECM, WCM, BDC/BI Solutions), InfoPath, Windows Workflow Foundation, SharePoint Designer, and Visual Studio.By bridging the gap between business needs and technology solutions, I enabled clients to improve collaboration, streamline processes, and deliver superior digital experiences. The projects I led resulted in enhanced productivity and engagement for both internal users and external stakeholders.

In my role as Lead Application Developer, I drove the development and delivery of portal solutions—including intranets, extranets, and public websites—for a wide variety of clients. I led every phase of the project lifecycle, from conducting client workshops for requirements gathering and defining processes to overseeing architecture design, solution development, and testing (.Net, C#, WSS, MOSS, WWF, Javascript, XSL, SQL).I worked closely with clients to deliver tailored training and support, ensuring smooth adoption and successful implementation. My focus on quality and customer-centric delivery helped our clients achieve impactful digital transformation, allowing them to maximize efficiency, streamline workflows, and improve service delivery.

As Project Lead at Inventive Ingenuity, I spearheaded the design, development, and delivery of innovative e-commerce solutions, transforming the way clients interacted with their customers. I led cross-functional teams to create and implement features such as online scheduling, booking systems, content management, search services, and contract management, enabling improved user experiences and operational efficiency.I was responsible for overseeing the entire project lifecycle—from requirements analysis and scope definition to architecture design and documentation. I also provided strategic training and support to clients, ensuring successful adoption and long-term impact. My work during this time empowered clients to streamline their processes, elevate customer interactions, and unlock new value in their digital offerings.