Rob Harp Email & Phone Number

Carlsbad, CA, US

Carlsbad, CA, US

Charleston, South Carolina, US

• Provided seamless IT support in an extremely fast paced environment offering superb SLAs.
• Engineered custom HA networks catering to the project goals, designing and implementing a solution to meet customer needs. Systems often required Routers, Firewalls, LoadBalancers, and IBM Blade Centers to meet project.
• Performed Firewall reviews and modifications (yearly scrubs), updating and reorganizing ACLs to provide functionality, clear descriptions, ease of search, while adhering to security guidelines.
• Deployed strict Multicast solutions across different environments providing internal and external communication.
• Supported the Data Center/Server Room build outs, gathering requirements, documenting layouts, and collaborating with multiple teams, while catering to a fluid environment.
• Designed, deployed, and maintained VM infrastructure providing HA for specific test requirements.

San Diego, CA, US

• Ensured that backups of all network equipment configurations are performed on a regular basis, and that the backups and documentation are distributed to network staff on a regular basis.
• Keep network documentation up to date and insure that adds, moves, and changes are documented.
• Repair equipment as necessary, install new equipment, and set up equipment with basic configurations.
• Purchase new equipment as required, maintain equipment list for maintenance, maintain adequate spare parts, and keep equipment covered by maintenance contracts.
• Maintain HP OpenView; provide training and documentation as necessary.
• Assist system administrators with LAN connectivity issues and maintain adequate switch port capacity for growth.

San Diego, CA, US

• Responsible for application support for 1000+ Win95/2000/XP workstations and 200+ laptops in a Netware 5.x environment spanning multiple locations over a WAN.
• Built and maintained desktop images using Ghost Disk Imaging software and Novell Zenworks push technology.
• Ensured that project delivery met business sponsor satisfaction.
• Key project team member in upgrading workstations from Win95 to Windows 2000 OS across the entire enterprise.
• Key project team member in migrating enterprise email system from Lotus cc:Mail to MS Outlook.

Chantilly, Virginia, US

• Create/Modify accounts for users.
• Work in a team of four, supporting over 800 NT and 98 users.
• Provide LAN/WAN support to 180+ employees at company headquarters in an NT 4.0 enterprise network environment using MS Exchange Server.
• Upgrade, replace, and maintain Toshiba Laptops, HP Desktops and related software.
• Testing new programs/updates on multiple PC’s to ensure compatibility.
• Use Remedy asset management to inventory and track equipment on site.

Education record

Bachelor Of Science - Bs, Information Technology