Rob Harp Email & Phone Number

Carlsbad, Ca, Us

Carlsbad, Ca, Us

Charleston, South Carolina, Us

• Provided seamless IT support in an extremely fast paced environment offering superb SLAs. • Engineered custom HA networks catering to the project goals, designing and implementing a solution to meet customer needs. Systems often required Routers, Firewalls, LoadBalancers, and IBM Blade Centers to meet project requirements• Performed Firewall reviews and modifications (yearly scrubs), updating and reorganizing ACLs to provide functionality, clear descriptions, ease of search, while adhering to security guidelines.• Deployed strict Multicast solutions across different environments providing internal and external communication. • Supported the Data Center/Server Room build outs, gathering requirements, documenting layouts, and collaborating with multiple teams, while catering to a fluid environment.• Designed, deployed, and maintained VM infrastructure providing HA for specific test requirements.• Designed, deployed, and maintained overseas trial system networks and partner VPNs adhering to specific requirements.• Provided up to date detailed logical and physical network diagrams using Visio.• Ensured that backups of all network equipment configurations are performed on a regular basis using network tools Kiwi and Rancid.• Provided network consulting for software engineers, test engineers, and developers.• Reviewed new code releases offering additional features and bug fixes. Coordinated with all teams for network maintenance/upgrades, IOS, CSS, PIX, and FWSM.• Assisted in Server Room migrations coordinating downtime with all teams.• Designed, deployed and maintained additional infrastructure to support the growing projects. • Managed projects and tasks and delegated to other teams when necessary. • Executed procurement of network equipment.

San Diego, Ca, Us

• Ensured that backups of all network equipment configurations are performed on a regular basis, and that the backups and documentation are distributed to network staff on a regular basis.• Keep network documentation up to date and insure that adds, moves, and changes are documented.• Repair equipment as necessary, install new equipment, and set up equipment with basic configurations.• Purchase new equipment as required, maintain equipment list for maintenance, maintain adequate spare parts, and keep equipment covered by maintenance contracts.• Maintain HP OpenView; provide training and documentation as necessary. • Assist system administrators with LAN connectivity issues and maintain adequate switch port capacity for growth.• Support and maintain VPN concentrators, the ACS authentication server, and Cisco Access Servers for dial-up/ISDN access. • Assist desktop technicians with LAN connectivity issues and maintain adequate switch port capacity for growth. • Provided 24x7 on-call support for critical network issues.• Solely providing LAN/WAN support to 1000+ employees and corporate executives in a Windows 2000/Novell environment.

San Diego, Ca, Us

• Responsible for application support for 1000+ Win95/2000/XP workstations and 200+ laptops in a Netware 5.x environment spanning multiple locations over a WAN.• Built and maintained desktop images using Ghost Disk Imaging software and Novell Zenworks push technology.• Ensured that project delivery met business sponsor satisfaction.• Key project team member in upgrading workstations from Win95 to Windows 2000 OS across the entire enterprise.• Key project team member in migrating enterprise email system from Lotus cc:Mail to MS Outlook.

Chantilly, Virginia, Us

• Create/Modify accounts for users.• Work in a team of four, supporting over 800 NT and 98 users.• Provide LAN/WAN support to 180+ employees at company headquarters in an NT 4.0 enterprise network environment using MS Exchange Server.• Upgrade, replace, and maintain Toshiba Laptops, HP Desktops and related software.• Testing new programs/updates on multiple PC’s to ensure compatibility.• Use Remedy asset management to inventory and track equipment on site.• Use Remedy to track and log all problems/request’s.• Responsible for ordering supplies.

Education record

Bachelor Of Science - Bs, Information Technology