Rhea Ashokan Email & Phone Number

Dubai, United Arab Emirates

1.Provide exceptional service to customers in person, over the phone, or through digital channels. Assist customers with account inquiries, transactions, and problem resolution promptly and courteously.2. Address customer concerns and complaints effectively and escalate issues to management as needed. Strive to resolve problems on the first point of contact to enhance customer satisfaction.3.Develop a deep understanding of the bank's products and services, especially those related to salary accounts, to effectively guide customers and offer appropriate solutions.4.Work collaboratively with other team members and departments to provide seamless banking services. Contribute to a positive and supportive work environment.

Kochi, Kerala, India

• Implemented comprehensive security protocols and procedures to ensure the safety and protection of high-profile executives, utilizing advanced surveillance systems, access control measures, and emergency response plans.• Collaborated with cross-functional teams to conduct thorough risk assessments and develop tailored security strategies, resulting in a significant reduction in security breaches and incidents.• Led a team of security professionals, providing guidance and training in physical security techniques, crisis management, and executive protection, resulting in a highly efficient and well-prepared security force.

Kochi, Kerala, India

1. Specialized in handling AirAsia Berhad and Thai AirAsia2. Getting passengers through checkpoints to terminals quickly and safely3. Completing pr-boarding checking procedures before passengers board flight.4. Assigned transport of special needs passenger including the disabled, parents with infants, senior citizens etc.5. coordinated timely delivery of baggage with ground handlers.

Master'S Degree, Tourism And Travel Services Management

Bachelor'S Degree, Tourism Management