Rhea Prabhakaran Email & Phone Number

Mumbai, Mh, In

Mumbai Metropolitan Region

[India's Second largest beauty & wellness Ecommerce platform]• Handling complete sourcing end-to-end operations from procuringproducts from brand partners to ensuring stock is correctlydelivered and inwarded into the inventory.• Maintaining inventory levels to 95% and above at all times.• Regularly coordinating and communicating with suppliers andbrand partners• Dealing with multi-national brand teams such as HUL (Unilever),Nivea, as well as national and local small scale brand teams such asMamaearth, Minimalist, Dot & Key, etc.• Coordinating with the warehouse leaders for stock inwarding• Overseeing Return-to-Vendor process for expired products.• Prepared complete functional SOPs for sourcing roles andconstantly updating the SOP deck basis of process changes.• Received the Purplle Trailblazers - Champion Collaborator Award• Working Tools and Systems used: Excel, Internal ERPs (Manage),SAP-SD

Mumbai, Maharashtra, India

[World's first Hyperlocal Content Delivery Network - A Startup Subsidiary of Zee Entertainment]• Managing complete supply chain process of inventory (electronics and electronic components) from GRN and stocking at warehouse to dispatch, delivery, reverse logistics, and RMA.• Overseeing all Inward and Outward activities and documentation of inventory. Team leader to store executives for dividing tasks at warehouses at Mumbai and Bangalore.• Arranging and overseeing Monthly Stock Audit and Quarterly External Stock Audit activities.• Provisioning monthly budget for Inventory and Logistics operations and processing payments for vendors and partners in logistics, 3PL, warehousing, audit, RMA, and dept. petty cash.• Analyzing flaws in processes and finding solutions and/or making improvements in storage of inventory, efficiently utilizing warehouse space, and reducing logistics and packaging costs.• Monthly MIS preparation and presentation to management and stakeholders for logistics and inventory.• Scouting and introducing new vendors for audit, 3PL, warehouse, and packaging.

Mumbai, Maharashtra, India

Division: Governance, Risk, and Compliance Services• Handled internal audit of supply chain functions - cash-to-orderfunction with SAP and Sales Order function with NAV applications for Yokohama Tyres.• Analyzed data, assessing risks in IT governance processes for various internal and HR applications of CarDekho.com• Providing insights and improvements for white papers of Department of Telecommunications (DoT) on 6G Use Cases• Coordinated with event managers and participants of Indian Mobile Congress (IMC 2022)

Mumbai, Maharashtra, India

Firmenich is the largest Privately-owned Flavor and Fragrance Manufacturing Company. My responsibilities were:• Sourcing for flavours (chemical) samples from internal manufacturing units (both Domestic & International) through SAP Hana and email communication• Communicating with clients and arranging transportation directly with courier partners and 3PL companies for delivery and reverse pickups of samples• Dealt with clients of some of the largest FMCG brands in India such as Mondelez Cadbury, General Mills, Parle, etc.• Overseeing store inventory; made improvements in excel to capture and track data of expired and near-expiry samples• Worked on SAP-SD, WMS, and Internal ERPs for commercial operations.• Import logistics and coordination with internal and external stakeholders• Managed Quality, Regulatory & Compliance Documentation• Liasoning with vendors and managed vendor database• Regular coordination with teams from business, supply chain, technical, quality control, admin, legal, and finance to ensure smooth functioning of operations• Processing Purchase Orders, Invoicing, and maintaining inventory• Handled all ancillary and admin tasks for Sales, Marketing, and Technical (Lab) teams

Mumbai Area, India

[Leading Super-specialty hospital in Western India] (Reliance Group)• Medical Tourism - Solely handling online web queries andresponsible for Direct Client Acquisition• Scheduling travel, stay, appointments, meetings, payments, and,insurance for foreign national clients (patients)• Acted as English translator for easier communication betweenstaff and patients. Appointed French and Arabic translators forrespective clients• Grievances and Query resolution faced by clients• Inter-Departmental and client coordination, scheduling, and stakeholder management.• Responsible for ensuring excellence in service delivery to maintain high ratings for the department• Handling visa documentation and medical reports for clients.

Master Of Business Administration - Mba, Business Administration, Management And Operations, A

Activities and Societies: • Volunteer & Editor In-charge at CSR Sahyog Committee + Coordinator for Virtual NGO Internship • Organizing.

Bachelor Of Commerce - Bcom

Activities and Societies: • Participated in Guinness Records for Most people dancing on Bollywood song - 5000 • Ran a beverage stall.

Business/Commerce, General

Education record

Activities and Societies: • Sports: Won 15 Gold and 1 Silver Medal in Running and similar races • Participated in Inter-School Quiz.