Rhea Singhla Email & Phone Number

London, England, Gb

Manage projects in Media Fund

Southborough, Ma, Us

Manage financial services clients and their external vendor management systemCore Responsibilities: ● Client Interface ● Onboard resources ● Review visas and provide immigration team with supporting documentation ● Document Client Deliverables ● Communicating with upper level management to track team progress ● Invoicing -Lead global team of 8 to onboard all associates for Financial Services clients-Improved Net Promoter Score (efficiency measure) from 6 to 8 (out of 10) in 2018-Analyzed, designed & implemented an automated workflow that streamlined middle-office client onboarding paperwork and reduced time to onboard by about 60% (8 days from 20 days)-Developed new recruitment strategies and reduced benchmarks cost by analyzing client on boarding times by geography to measure resource competency

Hired as a consultant after NYC relocation to provide development and oversight of a high-end men’s clothing online store website.Core Responsibilities:Website Development ● Marketing Material Development ● Promotional Videos ● Special Event Coordination ● Social Media ● Financial Analytic Support ● Retail and Consumer Trend Marketing Research-Increased sales in 2015 by 30% in 7 months through new website design, email initiative, and social media-Achieved 2016 marketing goals by increasing social media followers by 75%, online presence by 40%, and attracted 30% more unique website visitors-Identified alternative global suppliers through my contacts in India leading to cost reductions of 45% and reduced delivery times of 70%

Montreal, Quebec, Ca

In this role I was initially as a Business Analyst charged with identifying challenges and creating solutions within a project team servicing the 20 Health Project Management System (HPMS) modules and was promoted within 6 months to the title of Junior Business Analyst & Subject Matter Expert. Collaborated on all four phases of software design/development (SDLC), testing and production and obtained hands-on knowledge of both waterfall and agile project management methodsCore Responsibilities:Clearning/Scrubbing Data ● Construct Client Deliverables ● Documenting Work User Guidelines ● Writing Complex Test Scripts ● Use Case Testing ● System Requirement Management ● User Interface Design ● Executing Change Requests ● Quality Control-Led team of 15 analysts in coordinating development and launch of a new Network Management Module to assist Centre of Medicare and Medicaid in aiding beneficiaries to find providers and service locations-Managed project communication and milestone tracking for team of 6 including Senior Business Analysts and Developers to successfully deliver highest client satisfaction ratings of fiscal year with zero production defects

Master Of Business Administration - Mba

Bachelor Of Science (Bs), Biochemistry