Provide management over construction and facility services to include janitorial and grounds maintenance. Create project plans and cost estimations to negate cost overruns. engage with all levels of stakeholders and vendors.

I provide leadership, direction, planning, and oversight of operational matters for Rheebourne Enterprises including facilities management and maintenance, vehicle management and maintenance, resource management and information technology. I am responsible for implementing the organization’s strategic plan for infrastructure with accompanying policies, while ensuring seamless, daily operations of all locations. I am also responsible for overseeing operations at properties owned and/or operated by Rheebourne Enterprises and/or clients.

I am responsible for the daily operations of all facilities management services. My responsibility included: planning, directing, coordinating, organizing, new business development and budgeting activities. Responsible for Budgetary, Accounting, Contractual and Office Management functions, relating to customer contact, development and service provision.Selected Contributions: Directly responsible for developing and instituting budgets and controls for the operations department of a multi-million-dollar organization. Increased the professionalism and efficiency of the operation by instituting current office administration policies, procedures and operational management practices.

I am responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. I contribute information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. I provide forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances and initiating corrective actions.

• Oversee the daily operations and workflow• Facilitate hiring of all personnel for facility management operations • Manage all field and operational management employees• Review and analyze QC and activity reports• Reconciling and Balancing Budget• Providing support to Executive Director• Manage Quality Control and Customer Service programs• Provide Strategic Troubleshooting to resolve all operational challenges

I manage a staff of over 400 employees at a major multi services company providing Facility Management and Logistical Services to government and local agencies. Duties include total responsibility for scheduling staff duty hours, managing payroll, devising work requirements; duties and responsibilities for all employees; to provide written reports for quality control purposes. I supervise staff concerning overall areas of responsibility which include quality standards, department policies and procedures, and service levels. I ensure compliance with federal, state, and local operational and employment regulations. I coordinate, schedule, and conduct employee training/development necessary to meet established performance standards, teamwork, and service criteria. I perform area inspections with assigned staff, to evaluate/monitor performance, customer satisfaction, and program compliance. I assist in monitoring the budget, research and resolve variances; identify and recommend opportunities to decrease expenses and improve profitability. I manage and maintain equipment and supply inventory with established levels. I coordinated with other Facility Management personnel about operations, to include the planning and implementing special events and activities. I am experienced in OSHA policies and procedures including Blood Born Pathogens and Hazard Communication Programs. My management skills include the following; leadership; interviewing; evaluation; communication; organizing; planning; problem solving and operational control procedures.

I oversee seventy-one (71) group homes in the Washington DC/Maryland area with over 400 individual members residing in them at any given time. I am responsible for creating new homes for recovering substance abusers in Washington DC and Maryland as well. I establish and maintain data on current and new houses for the worldwide database. I train all members on the standard operating procedures of Oxford House Incorporated. I build relationships and provide presentations to local government officials and addiction treatment service providers on the benefits of the Oxford concept. I organize annual workshops and training sessions for the support network of the Oxford member. I provide weekly and monthly reports to our grantor organizations. I utilize computer software to facilitate reports, analyses and presentations. (i.e., excel, word, power point) I am responsible for establishing and maintaining numerous individual bank accounts for Oxford Houses. Selected Contributions:I coordinated the development of a Regional Association to be responsible for member house quality control and legal support. This resulted in more efficient operation and stabilization of the DC metro area Oxford Houses.Increased number of Oxford Houses over 300% from 10 to 34 in a three year period.Provided training and guidance to over 400 individuals on a semi-annual basisRepresented company in presentations to numerous government, state, local officials and agencies.Served on numerous panels and forums to include televised programs as expert on self-run, self supported recovery homes.

I assisted in the management of a multimillion dollar hospital grade housekeeping custodial contract at Fort Belvoir Military Base that required inspection of facilities randomly to ensure quality control. I assured all terms of the contract were met and ensured the performance of work was as specified. I provide quality assurance documentation to the Contracting Manager with quarterly reports in timely manner. I ensured that all equipment was maintained and operated properly. I have experience in OSHA policies and procedures including blood-born Pathogens and hazards. I maintained all supply inventories. I provided employee orientation on fire safety, policies, and training on equipment. Ensured equal opportunity employment policies and regulations are followed at all times. Selected Contributions:Directly co-responsible for the continuation of a service agreement worth over 12 million dollars.Increased quality control measures resulting in a more professional and efficient operation contributing to the continuance of the above stated contract.Was promoted to Project Manager and awarded new contract at Phillip Morris in Richmond Virginia

I was responsible for the daily operations of electrical contracting office. I maintained bookkeeping records for all client accounts. I provided customer service to resolve issues relating to scheduling, cost management and quality assurance. I assisted in project analysis. I wrote contracts and proposals for bidding purposes. I also served as a general apprentice in Electrical, Plumbing and Carpentry work. I was responsible for Accounting, Contractual and Office Management functions. I initiated customer contact and service.Selected Contributions:Directly responsible for contract acquisitions totaling over 15 million dollarsIncreased the professionalism and efficiency of the operation by instituting current office administration procedures and tools.