Robin Heller Email & Phone Number

San Francisco Bay Area

Greater Denver Area

Greater Denver Area

Greater Denver Area

At The Leadership Investment, we believe that shared leadership of businesses between women and men is the key to sustaining economic prosperity. Every day, we connect, mentor and inspire career-minded women because developing and retaining women leaders at all stages of their careers translates into satisfied and successful workers, sustainable workplace cultures and profitable business results.

London, United Kingdom

Led multiple global M&A diligence teams and cross-functional integration teams for Western Union’s $1.5+ billion investment of five notable acquisitions:1) Fexco - Killorglin, Ireland (300 employees, 10,000 agent locations in 7 countries)2) Angelo Costa Srl - Rome, Italy (370 employees, 7,500 agent locations in 10 countries)3) Finit - Milan, Italy (192 employees, 11,000 agent locations in 3 countries)4) eBillme - New York (800 online merchants, 17,000 online bill payment sites)5) Travelex Global Business Payments - London, England (1,000 employees in 14 countries serving over 35,000 business clients)

Greater Denver Area & London, Uk

Accountable for global field operations and customer care; strategic program and integration management; and all IT systems and technology functions, including the POS interface for Western Union’s global agent network of more than 500K+ locations in 200+ countries and territories. Strategically aligned, prioritized and synchronized global service strategies through customer focused solutions, product innovation and delivery, technological initiatives and transformation and integration programs via a team of 3,000+ employees across the globe with an annual expense budget of $500 million.

Greater Denver Area

Led separation and tax-free spin-off of Western Union from parent company, First Data Corporation. Additionally, executive responsible for Western Union global field operations and customer care; First Data Resources plastic card strategy, enterprise industry compliance and support, and dispute operations; and First Data global call centers and enterprise program management. (Scope: Revenue-generating services $130mm / Expense budget $350mm / 6,100 employees across the globe).

Greater Denver Area

Executive management responsibility for Quick Collect, Convenience Pay, and Commercial Messaging core sales, product development, marketing and multi-channel global service delivery which entailed over 2,200 client relationships, 114 million consumer-to-business transactions, and $29 billion of principal payments representing over $300 million revenue and $100 million profit.

Denver, Colorado / Tampa, Florida

As Vice President Operations and then Senior Vice President Operations and Client Services, responsible for all product and service delivery including integration & implementation teams, back-office operations (supply chain management; funding, settlement & reconciliation, compliance, and transaction processing), customer care, center for six sigma excellence, and client relations teams within the Payment Services, Western Union, and Gaming business units.

Omaha, Nebraska / Phoenix, Arizona / Denver, Colorado

Roles covering operational & productivity analytics; merger & acquisition & disposition due diligence and business case analyses; extensive financial, cost, and pricing accounting; controller responsibilities; and strategic planning, forecasting & budgeting within the Credit Card, Telemarketing, Teleservices, and Reservation business units.

Greater Omaha Area

Strategic planning; acquisition, financial and operational analyses; and forecasting and regulatory reporting duties.

Mba

Bachelors, Business Adminstration, Finance