Rochelle Hernandez Email & Phone Number

Grapevine, Texas, United States

Grapevine, Texas, United States

• Collaborate with design team during review of procedure feedback, tools review, and process improvement sessions.
• Ensure 3D instructions perform according to user requirements and within established company specific style guidelines.
• Am a subject matter expert for projects that span from simple assemblies to professional level technical installations.
• Manage and conduct quality assurance for content accuracy and clarity.
• Quickly review files with an exacting eye for any discrepancies.
• Conduct testing on software and mobile application program to identify and resolve bugs, 3D instruction defects, and other potential issues in over 350+ product assemblies.

Grapevine, Texas, United States

Grapevine, Texas, United States

Grapevine, Texas, United States

Grapevine, Texas

Euless, Texas

• Scheduled appointment and estimates.
• Greeted and registered visitors, informed employees of the visitor's arrival.
• Answered and transferred incoming phone calls to appropriate department.
• Collected and distributed mail.
• Performed occasional clerical duties, such as data entry, filing, pulling files, or photocopying.

Southlake, Texas

• Provided excellent customer service and maintain updated knowledge of current/new product as well as culinary classes while exceeding daily sales goal.
• Maintained excellent customer service by making sure all guests feel welcome, comfortable, and excited to cook to ensure positive feedback and experience.

Bryan/College Station, Texas Area

• Oversaw team of four to aid in organizing, cataloging and maintaining the archival records of former US President George H. W. Bush and former Vice President Dan Qualye as well as various donated and audiovisual.
• Entered data collected from collections to update archival index in a Microsoft Access database and helped develop a classification system to facilitate access of archival materials to incoming researchers.
• Assisted archival staff with management of the Bush Library Freedom of Information Act (FOIA) files.

Mays Business School

• Clerical position
• Assisted 25+ faculty and 5 staff members with day to day office functions through support, copying, faxing, data base entry, display boards, etc.
• Provided excellent customer service when answering phone and assisted those who came into the office
• Occasionally aided with event planning and implementation

Cushing Memorial Library And Archives

• Translated, summarized, and categorized bibliographic information for books, manuscripts, prayer books, documents, and maps within the Mexican Colonial Collection.
• Collaborated with six other catalogers to summarize information collected from these materials to be digitized into the Primeros Libros Project collection for research and investigative purposes.

Bachelor Of Arts (B.A.)

Education record

Study Abroad

International Baccalaureate Diploma