• Complete and comprehensive knowledge of government contract requirements and qualifications; Including the application and interpretation of the rules, regulations, negotiations and administration of complex high-dollar, multi-year contracts• Coordinate and manage all contractual requirements• Resolve all issues related to operations on a daily basis• Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning• Assist in the day-to-day administration, execution and program management of government andcommercial contracts• Manage and increase the effectiveness and efficiency of Support Services (HR and Site Leads), through improvements to each function as well as coordination and communication between support and business functions• Play a significant role in long-term planning, including an initiative geared toward operational excellence• In conjunction with the company’s senior management team, identify future contract opportunities• Develop, compile, prepare, and deliver all reports and deliverables to government personnel• Assist/coordinate the construction and publication of Request for Quote (RFI)/sources sought responses • Write, format, edit, review, and finalize proposals/bids for submission to government customer• Exercise business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources• Interact effectively with company management, business area leads, functional counterparts and team members in a professional manner

• Assisted in the creation, management, and balancing of a $3+ million revenue budget for entire facility• Responsible for overall tee sheet management and optimization using EZLinks (77,000+ rounds annually)• Recruited, interviewed, and hired staff for proshop and cart/range departments• Oversaw and managed 40+ employees throughout all departments• Increased membership in our “Players Club” program from under 400 members to 830 members• Built strong relationships with mens/ladies club members, regulars, as well as co-workers and vendors• Built customer profile database, including collecting emails in order to target them with email marketing• Purchased, priced, and displayed merchandise. Created merchandise sales, promotions, discounts, and prepared inventory and cost of sales reports ($150,000+ annual revenue in merchandise while maintaining an overall COS of 61%)• Planned, organized, and executed all tournaments; communicated with superintendent and other staff to ensure all events went smoothly and exceeded guest’s expectations• Reconciled books on a daily and weekly basis, prepared various reports for corporate office, and did daily bank cash drops• Provided exemplary and outstanding customer service to all guests, quickly and efficiently resolved any problems or complaints• Participated in course tours with superintendent to gain a better knowledge of course conditions and plans

• Assisted in the creation, management, and balancing of a $2+ million revenue budget for entire facility• Responsible for overall tee sheet management and optimization using EZLinks (68,000+ rounds annually)• Recruited, interviewed, and hired staff for all departments including proshop as well as food and beverage• Oversaw and managed 35+ employees throughout all departments• Managed breakfast and lunch type attached restaurant with occasional dinners as well as full service bar; including weekly ordering of food/beer/liquor products ($250,000+ annual revenue)• Planned, organized, and executed all tournaments and banquet events; communicated with superintendentand food and beverage staff to ensure all events went smoothly and we exceeded guests expectations• Many other job functions similar to Mission Trails

• Planned, organized, and monitored staff activities to ensure compliance with quality standards set by hotel, which requires visual inspection of banquet rooms and public space areas • Managed operations of the department including schedule, budgets, and inventory control• Communicated effectively, both verbally and in writing to provide clear directions in assigning and instructing Banquet Set-Up staff• Provided complete training for employees• Distributed and delegated workload to guarantee maximum productivity and guest satisfaction with a minimum outlay of expenses in terms of labor and material• Provided courteous and prompt service to all guests• Monitored all function contracts and calendar events to insure staffing and equipment is available

• Led teams of volunteers in the set up and take down of events• Represented UWEC in a customer service role • Responsible for the $40+ million facility• Supervised other students employees in various areas of the building• Problem solved when conflicts among patrons arose

Summer Internship• Sold supplemental insurance in a Business to Business environment• Presented to business owners showing them the need to offer our product to their employees• Presented product to employees and showed them the value of having coverage from AFLAC

Summer Internship• Received “Silver K” sales excellence award which increased commission rates due to superior sales performance• Sold high quality home cleaning systems valued at $2190 via in home demonstrations• Demonstrated excellent relationship development skills helping the customer determine their need for the product• Showed superior product knowledge and knowledge of competitor brands• Worked as part of a team of four sales people canvassing door to door to generate leads and securing in-home product demonstrations• Selected to train and develop new sales representatives on product demonstration techniques and instruction on making effective sales pitches• Worked predominantly off of referral base