Rhianne Evans
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Rhianne Evans Email & Phone Number

Incident Coordinator at TodayTix Group (TTG)
Location: London Area, United Kingdom 8 work roles 2 schools
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Current company
Role
Incident Coordinator
Location
London Area, United Kingdom
Company size

Who is Rhianne Evans? Overview

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Rhianne Evans is listed as Incident Coordinator at TodayTix Group (TTG), a with 227 employees, based in London Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rhianne Evans.

Rhianne Evans previously worked as Incident + Show-Score Coordinator at Todaytix Group (Ttg) and Project Manager at Todaytix Group (Ttg). Rhianne Evans holds Drama from Queen Mary University Of London.

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TodayTix Group (TTG)

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Profile bio

About Rhianne Evans

Tech | Theatre | Incident management | Project managementDriven by a passion for improving the quality of our workflows and guiding the TodayTix team through the "TodayFix".

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Rhianne Evans's current company

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TodayTix Group (TTG)
Todaytix Group (Ttg)
Incident Coordinator
London, England, GB
Website
Employees
227
AeroLeads page
8 roles

Rhianne Evans work experience

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Incident Coordinator

London, England, United Kingdom

Forming a brand new incident management team & providing technical support for 100s of B2B partners (including Virgin Experience Days, Viator and SeatPlan) for theatre, attractions & live event ticketing platform TodayTix Group.• Coordinating an escalation path for minor, major and urgent incidents, directing processes involving internal and external teams to ensure services are restored in a timely manner• Preventing incidents from materialising into urgent incidents through remediating root causes, and by planning and documenting follow up• Prioritising incidents according to their urgency and business impact, including course correcting submitted tech tickets• Contributing to the development of Incident Management processes, tools, documents and reporting• Collaborating with cross-functional teams to ensure the right outcome is achieved and ensuring continuous improvement• Developing and delivering company-wide training to ensure efficient triage of tech tickets

Project Manager

London, England, United Kingdom

A multi-faceted role - encompassing product/project management, copywriting and marketing - for the community theatre reviews platform, Show-Score (www.show-score.co.uk) -- included launching the post-pandemic version of the site's New York edition, and launching of the site's London edition as the edition's only dedicated member of staff.

Jun 2021 - Feb 2024

Ticketing & Customer Service Executive

London, England, United Kingdom

A ticketing operations & customer service role for theatre ticket app/website, TodayTix.

Jun 2019 - Jun 2021

Box Office Assistant & Access Champion

Apollo Victoria Theatre, London

Supervisor box office position at the Apollo Victoria Theatre in London's West End - home of 'Wicked the Musical', with the additional responsibility of maintaining disability access facilities & training for the venue.

Jan 2016 - Jun 2019

Box Office Clerk

Apollo Victoria Theatre, London

Junior box office position at the Apollo Victoria Theatre in London's West End - home of 'Wicked the Musical'.

Oct 2015 - Jan 2016

Front Of House Performance Team Member

Apollo Victoria Theatre, London

Front of house, staff supervisor & private lounge host positions - primarily at the Apollo Victoria Theatre, also at the Lyceum Theatre, Duke of York's Theatre, Fortune Theatre & Savoy Theatre.

Feb 2015 - Jan 2016
2 education records

Rhianne Evans education

Education record

St John The Baptist (Church In Wales) High School
FAQ

Frequently asked questions about Rhianne Evans

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What company does Rhianne Evans work for?

Rhianne Evans works for TodayTix Group (TTG).

What is Rhianne Evans's role at TodayTix Group (TTG)?

Rhianne Evans is listed as Incident Coordinator at TodayTix Group (TTG).

Where is Rhianne Evans based?

Rhianne Evans is based in London Area, United Kingdom while working with TodayTix Group (TTG).

What companies has Rhianne Evans worked for?

Rhianne Evans has worked for Todaytix Group (Ttg) and Ambassador Theatre Group.

How can I contact Rhianne Evans?

You can use AeroLeads to view verified contact signals for Rhianne Evans at TodayTix Group (TTG), including work email, phone, and LinkedIn data when available.

What schools did Rhianne Evans attend?

Rhianne Evans holds Drama from Queen Mary University Of London.

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