Remediations Executive
Cardiff, Wales, United Kingdom
As member of the remediations team, responsible for ensuring customers receive correct information regarding Bank of England Interest Rate Changes from a variety of clients in the financial sector (including Shawbrook Bank, Accord, RBS, Barclays, Rochester +). This often involves creating, checking, and amending written correspondence, monitoring customer account data, and error-checking other departments' work. Various other projects taken on as need arises: our team is highly flexible and… Show more As member of the remediations team, responsible for ensuring customers receive correct information regarding Bank of England Interest Rate Changes from a variety of clients in the financial sector (including Shawbrook Bank, Accord, RBS, Barclays, Rochester +). This often involves creating, checking, and amending written correspondence, monitoring customer account data, and error-checking other departments' work. Various other projects taken on as need arises: our team is highly flexible and adept at assisting teams across the business. High Excel & Microsoft Office proficiency, professional communication skills, and keen eye for detail. Comfortable in a leadership position, managing a team and tight deadlines with notable organizational skill. Show less