Rhiannon M. is a Freelance at Work Market. She possess expertise in customer service, customer satisfaction, microsoft office, team leadership, microsoft excel and 12 more skills. She is proficient in Dutch.
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FreelanceSelf-E Aug 2019 - Present
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Freelance Market ConsultantWork Market Jan 2017 - PresentHomeThe work includes evaluating and validating comparison English UK pronunciations. -
Language InstructorDirectors Languages & Culturalbriefings.Com Dec 2016 - PresentHengeloTeaching business English to Dutch professionals. We provide premium quality language courses for busy management, corporate personnel and expats on a one to one or small group basis throughout the world. These are individually designed courses reflecting the business needs and offering complete flexibility. -
Kitchen StaffChef Erling Sep 2017 - Aug 2019Eindhoven Area, Netherlands
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Professional FreelancerUpwork Nov 2016 - Aug 2019Hengelo -
Live Cooking AssistantVan Der Valk Hotel Hengelo Dec 2014 - Oct 2016HengeloPreparation for Live Cooking - setting up meals for a large restaurant of up to 400 guests. Good communication with guests and colleagues was important, as well as coping with working in a large team in a relatively small space. This was a highly interactive and fast-paced environment, and I enjoyed my development and improved my Dutch. -
Telephonic InterviewerGdcc May 2014 - Dec 2014RotterdamCalling consumers and businesses and encouraging them to participate in market research. It takes effort and persuasive language to find participants willing to help, and highlighting the benefits of the studies is very important.
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Au PairAu Pair Jul 2013 - May 2014Den HaagThis work entails caring for 2 young children - one with special needs and learning difficulties. I have developed skills in care and housework, cleaning duties, and all aspects of running a family home. I also keep busy with washing, ironing and general maintenance. This role gives me the opportunity to learn Dutch and live in a new lifestyle, so I've had to be highly adaptable and flexible, with a caring and patient attitude.
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Passenger Service AgentJet2.Com Mar 2013 - Jul 2013Glasgow, Verenigd KoninkrijkThis position included providing an enjoyable check in, boarding and arrival experience to all Jet2.com customers. Being on hand to offer a warm and friendly welcome, with a responsive and caring approach to all customers.I was one of the top 5 sellers, but in addition I received much gratitude from customers because of the excellent service I'd given them. I loved working at the airport and would try any way possible to return to working with Aviation. I was flexible and adapted… Show more This position included providing an enjoyable check in, boarding and arrival experience to all Jet2.com customers. Being on hand to offer a warm and friendly welcome, with a responsive and caring approach to all customers.I was one of the top 5 sellers, but in addition I received much gratitude from customers because of the excellent service I'd given them. I loved working at the airport and would try any way possible to return to working with Aviation. I was flexible and adapted quickly to the random shift work. Show less -
Trainee Optical ConsultantBoots Opticians Apr 2012 - Feb 2013Union Street, AberdeenThis was also a Modern Apprenticeship programme - which is why I was attracted to it. Boots is a health and beauty oriented business, which means that they are not all about selling. This position including making and amending appointments for patients, talking with them prior to their consultation, taking pre-screening tests, and handing them over to the optician. Afterwards I would update their records, help with referrals to hospitals, assist them in selecting the correct lenses/spectacles… Show more This was also a Modern Apprenticeship programme - which is why I was attracted to it. Boots is a health and beauty oriented business, which means that they are not all about selling. This position including making and amending appointments for patients, talking with them prior to their consultation, taking pre-screening tests, and handing them over to the optician. Afterwards I would update their records, help with referrals to hospitals, assist them in selecting the correct lenses/spectacles for their needs, and it meant that I had to listen to what they wanted. In addition to showing customer care, we had sales targets to meet, and much to the delight of my manager, I proved to be a successful salesperson, and she constantly received good comments about my service, either by word of mouth or by the surveys which were completed online by our customers. In accordance with the way I handled our patients, I was made Customer Carer, and asked to give tips and reminders to my much more experiences colleagues - some had been working for 10 years - and asked to monitor the Customer Care reviews. I enjoyed this kind of work and especially helping older ones. It was a pleasure to sit and listen to them, it didn't feel like work. Show less -
Clerical Assistant - Personnel Section, Corporate ResourcesSouth Lanarkshire Council Jul 2007 - Feb 2012Almada Street, HamiltonIn the personnel section of Corporate Resources I developed my skills as an administrator. I began as a Modern Apprentice, and completed 2 Vocational Qualifications in Business and Administration. My work areas ranged from recruitment, advertising, contracts and HR procedures, medicals and doctor assistant work, secretarial duties for the Head of Services, mobile insurance and payroll duties, and many other roles.I became fully competent in IT work, including using programs such as Oracle,… Show more In the personnel section of Corporate Resources I developed my skills as an administrator. I began as a Modern Apprentice, and completed 2 Vocational Qualifications in Business and Administration. My work areas ranged from recruitment, advertising, contracts and HR procedures, medicals and doctor assistant work, secretarial duties for the Head of Services, mobile insurance and payroll duties, and many other roles.I became fully competent in IT work, including using programs such as Oracle, SQL Developer, Microsoft Office, and implemented daily use of our intranet and recruitment websites, including the handling of and developing our own "back office" of Monster and MyJobScotland.I was very customer focused and received commendation for my awareness of colleagues and applicants, or any others who I came into contact with. I thoroughly enjoyed the Recruitment aspects, from starting to advertise a position and then handling the applicants, building up to interview level and organising the locations, communicating with managers and keeping the candidates informed, requesting references and eventually appointing the successful candidate. My work continued afterwards as I sorted out contract and payroll details, and then even some weeks after, when they were in the position, would I hear feedback and be available for other queries. All of our positions had to be within the Recruitment Standards and Timeline as set our for the Council.What I really was enthusiastic about was when I received projects to develop the website, or when I was asked to modify documents for ease of access and to keep in line with our Conditions of Service. Show less
Rhiannon M. Skills
Rhiannon M. Education Details
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Scottish Qualifications AuthorityLevel 2 And 3
Frequently Asked Questions about Rhiannon M.
What company does Rhiannon M. work for?
Rhiannon M. works for Work Market
What is Rhiannon M.'s role at the current company?
Rhiannon M.'s current role is Freelance.
What schools did Rhiannon M. attend?
Rhiannon M. attended Scottish Qualifications Authority.
What skills is Rhiannon M. known for?
Rhiannon M. has skills like Customer Service, Customer Satisfaction, Microsoft Office, Team Leadership, Microsoft Excel, Microsoft Word, Team Building, Management, Training, Call Centers, Outlook, Budgets.
Who are Rhiannon M.'s colleagues?
Rhiannon M.'s colleagues are Mike Mccord, Kristy M., Angel Vicens, Jason Sonson, Asadullah Janjali, Robert Mendoza, Chadwick Hull.
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1chuckjonescenter.org
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Rhiannon M.
Greater Tampa Bay Area
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