Rhiannon Webb Email & Phone Number

London, England, United Kingdom

• Led project for implementation of a new Applicant Tracking System. Demonstrated strong communication and stakeholder management skills to collaborate with internal departments and external suppliers to gather requirements, select and customise a system to meet business goals. • Expanded TA team from 5 to 12 members to meet growing organisational demands, boosted capacity to promote BPP’s brand and implement direct candidate sourcing techniques, pivotal in evolving a reactive, operational function into a proactive, strategic one and reducing time to hire.• Reduced agency spend through strategic workforce planning initiatives and influential partnering with hiring managers. • Represented department during regulatory inspections, ensuring compliance.

London, United Kingdom

• Co-leadership of HR team alongside Head of Group HR. Accountable for all operational aspects of the employee lifecycle, including recruitment, onboarding, probation, policy compliance, leaver process and personnel record management in line with employment law and GDPR.• Audited existing processes to identify areas for improvement. Embedded new, streamlined process flows where required and trained HR Administrators on changes to ways of working that ultimately enhanced the experience for both employees and line managers.• Line managed, mentored and developed five direct reports, fostering a high performance and best practice culture. Resulted in increased team cohesion and productivity and enhanced reputation across the business.

London, United Kingdom

• Coached and influenced managers to Executive level on all aspects of recruitment, driving enhancements and strategic decision making aligned to the wider Group agenda.• Developed and implemented online Recruitment & Selection training, complemented by face-to-face interview skills sessions, to upskill hiring managers and increase interview effectiveness and consistency.• Strengthened hiring process by introducing task-based assessments and psychometric evaluations alongside competency-based interviews, resulting in safer recruitment decisions.

London, United Kingdom

• Owned end-to-end recruitment and selection process for all roles. Introduced open evenings to boost the company's visibility and cultivate a talent pipeline for future requirements. • Transformed the organisation’s recruitment operations by spearheading the implementation of its first Applicant Tracking System. Automating the process resulted in improved efficiencies and decreased time to hire.• Effectively managed recruitment agency PSL and recruitment budget to optimise resource allocation.

London, United Kingdom

• Collaborated closely with managers to ensure an effective and efficient recruitment service, from vacancy inception to offer stage, including sourcing, screening, and assessment. • Trusted advisor to hiring managers, provided guidance on complex and sensitive recruitment matters, ensuring fairness, consistency and best practice in alignment with employment law.

London, United Kingdom

• Organised faculty recruitment days and staff training events.• Provided PA support to both the Deputy Managing Director of Professional Education and the Group Director for People.

London, United Kingdom

• Delivered professional, efficient and proactive support to the Chief Executive of Financial and HR Examination Training, followed by the Deputy Managing Director of Professional Education. • Organised events, fostered strong working relationships with Board members and was responsible for the timely collection, analysis and supply of management information.

Abingdon, Oxfordshire

• Provided exceptional customer service to actuarial students globally.• Resolved complaints in accordance with established systems and processes.

Cipd Level 5 Intermediate Diploma, Human Resource Management

Ba (Hons), Philosophy