Rhiannon Webb Email & Phone Number

London, England, United Kingdom

• Led project for implementation of a new Applicant Tracking System. Demonstrated strong communication and stakeholder management skills to collaborate with internal departments and external suppliers to gather.
• Expanded TA team from 5 to 12 members to meet growing organisational demands, boosted capacity to promote BPP’s brand and implement direct candidate sourcing techniques, pivotal in evolving a reactive, operational.
• Reduced agency spend through strategic workforce planning initiatives and influential partnering with hiring managers.
• Represented department during regulatory inspections, ensuring compliance.

London, United Kingdom

• Co-leadership of HR team alongside Head of Group HR. Accountable for all operational aspects of the employee lifecycle, including recruitment, onboarding, probation, policy compliance, leaver process and personnel.
• Audited existing processes to identify areas for improvement. Embedded new, streamlined process flows where required and trained HR Administrators on changes to ways of working that ultimately enhanced the experience.
• Line managed, mentored and developed five direct reports, fostering a high performance and best practice culture. Resulted in increased team cohesion and productivity and enhanced reputation across the business.

London, United Kingdom

• Coached and influenced managers to Executive level on all aspects of recruitment, driving enhancements and strategic decision making aligned to the wider Group agenda.
• Developed and implemented online Recruitment & Selection training, complemented by face-to-face interview skills sessions, to upskill hiring managers and increase interview effectiveness and consistency.
• Strengthened hiring process by introducing task-based assessments and psychometric evaluations alongside competency-based interviews, resulting in safer recruitment decisions.

London, United Kingdom

• Owned end-to-end recruitment and selection process for all roles. Introduced open evenings to boost the company's visibility and cultivate a talent pipeline for future requirements.
• Transformed the organisation’s recruitment operations by spearheading the implementation of its first Applicant Tracking System. Automating the process resulted in improved efficiencies and decreased time to hire.
• Effectively managed recruitment agency PSL and recruitment budget to optimise resource allocation.

London, United Kingdom

• Collaborated closely with managers to ensure an effective and efficient recruitment service, from vacancy inception to offer stage, including sourcing, screening, and assessment.
• Trusted advisor to hiring managers, provided guidance on complex and sensitive recruitment matters, ensuring fairness, consistency and best practice in alignment with employment law.

London, United Kingdom

• Organised faculty recruitment days and staff training events.
• Provided PA support to both the Deputy Managing Director of Professional Education and the Group Director for People.

London, United Kingdom

• Delivered professional, efficient and proactive support to the Chief Executive of Financial and HR Examination Training, followed by the Deputy Managing Director of Professional Education.
• Organised events, fostered strong working relationships with Board members and was responsible for the timely collection, analysis and supply of management information.

Abingdon, Oxfordshire

• Provided exceptional customer service to actuarial students globally.
• Resolved complaints in accordance with established systems and processes.

Cipd Level 5 Intermediate Diploma, Human Resource Management

Ba (Hons), Philosophy