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An established problem solver with a proven record of working cross functionally to deliver solutions that delight customers. Leading teams to improve programs and processes that maximize profitability and performance. Expertise in bridging the gap between the technology and business communities, resulting in shared vision, aligned objectives, and achieved goals. Demonstrated strengths in:• Program and project management • Leading and motivating cross functional and global teams• Business and data analysis• Translating business requirements into technical specifications• Communicating with large and small audiences including executive, technical, and business participantsSpecialties: business intelligence, data warehousing, e-commerce, process and data assessments
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Project ManagerAdobe May 2021 - Dec 2021San Jose, California, United States• Led a Reliability Engineering team in the creation of a software tool to provide visibility into the DevOps practices performed by different teams to improve the reliability of the build, test, and code processes. • Served as the Scrum Master in coaching the team on Agile methodology and ensuring the Scrum events were followed in the creation of the product. -
Project ManagerPragiti Nov 2014 - 2020San Jose• Led distributed project teams in the creation and maintenance of B2C eCommerce web sites, using Agile development methodology. • Closely coordinated with client management and staff to deliver customer centric eCommerce solutions.• Initiated new Jira workflows and time tracking processed for more effective issue management and accuracy in estimations -
ConsultantIndependent Jan 2013 - Nov 2014Assist companies and organizations in improving their processes and gain deeper insights from their data.• Conducted data quality assessments and performed cleansing activities to improve reporting and analysis.• Assessed overdue system implementations. Gathered and documented project requirements, identified process deficiencies, created a phased roadmap to get the project back on track, and recommended process improvements for future projects.• Performed impact analysis. Profiled new external data sources, integrated with internal data, and enabled visual exploration to balance scarce resources with hidden opportunities. • Reviewed systems to track engineering resources, analyzed data collected, identified gaps, and recommended enhancements to program/project management tracking processes in order to substantiate the R&D Tax Credit.
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Program Manager/Staff Business Intelligence AnalystIntuit Feb 2011 - Sep 2012Directed BI programs and worked across functional business teams to deliver results for the Small Business Group.• Managed a team of Analysts responsible for requirements definition and end-to-end project management.• Created and managed the resource allocation process across three units to optimize project delivery.• Directed the data warehouse migration program to support a new CRM system• Gathered business requirements, conducted data analysis and created reports and dashboards. -
Product ManagerHewlett Packard Enterprise May 2006 - Feb 2010Managed software and hardware components of the BI platform throughout the product life cycle from conception, development, introduction, and evolution.• Defined the data integration strategy and specified requirements for a new product.• Partnered with leading industry software vendors to ensure products were optimized to meet customer needs.• Presented the value proposition and architecture to executive customers and industry analysts to promote awareness and sales.• Collaborated with sales and field representatives in the sales cycle resulting in multi-million dollar deals with new customers.• Developed product collateral including white papers, data sheets, and presentations.• Responded to RFPs and participated in POCs to prospective customers. -
Business Intelligence Program ManagerHp Feb 2001 - May 2006Developed the vision and strategy for the Business Intelligence Program for HP’s direct to consumer e-commerce subsidiary (hpshopping.com). • Deployed an enterprise data warehouse and business intelligence solution to improve profitability.• Teamed cross-functionally with members of Finance, Marketing, Sales and Operations to prioritize needs and implement analytic processes to address various KPI.• Personally recruited, hired, and managed a technical team comprised of data modelers, ETL engineers, reporting analysts and business analysts.• Engaged both internal and external consultants to augment the team’s expertise and bandwidth. -
Software EngineerHewlett Packard Enterprise 1986 - 2000Various technology roles -
SergeantUnited States Air Force May 1977 - May 1981
Robert Hickle Skills
Robert Hickle Education Details
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Computer Science, Business
Frequently Asked Questions about Robert Hickle
What is Robert Hickle's role at the current company?
Robert Hickle's current role is Program Manager.
What is Robert Hickle's email address?
Robert Hickle's email address is ro****@****bal.net
What is Robert Hickle's direct phone number?
Robert Hickle's direct phone number is +140877*****
What schools did Robert Hickle attend?
Robert Hickle attended California State University, Chico.
What skills is Robert Hickle known for?
Robert Hickle has skills like Business Intelligence, Requirements Analysis, Program Management, Analytics, Data Warehousing, Business Process, Sdlc, Product Management, Cross Functional Team Leadership, E Commerce, Software Project Management, Project Management.
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