Richard Hildred Email & Phone Number

Waterloo, ON, CA

Waterloo, Ontario, Canada

Looking for applied research or work opportunities for students.

Waterloo Campus

- Developed an e-commerce sample app to work with TD Canada Trust Online Mart- Implemented git based sharing for students to post their web apps, while maintaining a history of what's changed- Introduced idea of test driven development- Supervised first second and third place independently judged CapStone projects to help students gain some experience

Waterloo, Ontario

- Taught Information Processing With Microcomputer Systems to a class of 360 biology, psychology and business students so that some are pursuing more CS content in their degrees- Developed content for a python course to be more relevant to students in the game development program- Developed software methods content building on the work of Beck to align.

Hamilton, Ontario

- Engaged students in tech writing, IT management and Metrics with examples from my software industry career so that they could speak some of the same language as their prospective employers- Led student's curiosity and experimentation with programming examples so that they could become more engaged in applications like messaging bots that interested them.

Accelerator Center

- Developed an IPAD product prototype to enable field sales people to sell and estimate more effectively while helping to deal with non-sales roadblocks in running a business- Wrote a survey instrument to get maintenance trades market input on the product design via questionnaire and phone follow up to use as the basis of a pre-sale- Redeveloped a Rails.

Doon Campus

- Achieved consistently positive student reviews by being well organized, really knowing the Active Directory, Exchange Server and Blackberry Enterprise Server material I was covering, and delivering labs that engaged the students- Reduced student frustration by making effective use of the shared vmware environment combined with the vmware player desktop.

- Created a configuration tool so that a robotic document scanner could be configured while sales engineers were sleeping- Led certification effort for media viewer on Windows 7- Led successful certification effort for Web app and Image Bank Statements application on Server 2008- Organized successful certification effort for a payment decisioning.

- Trained the trainers for a large cheque clearing application so that the Reserve Bank of India could implement the system with correspondent banks- Described the cheque clearing system in terms of the problems that the customer was trying to solve with it instead of features so that the training would be successful, but also so that the customer wouldn't.

- Trained developers in India and US on complex banking application so that they could successfully perform deep level “follow the sun” support- Led development of system for UPS to outsource cash on delivery to JP Morgan and Chase, generating revenues to Chase of up to 20 million a year for the last 10 years- Produced live CBT to make UPS corporate.