Ranleigh Hirsh Email & Phone Number

Focused Program Manager targeting continuous product improvement driven by real world technical experience. I specialize in bridging customers’ visions with developers’ creativity to deliver robust product features with each release.PROFESSIONAL OVERVIEW:✓ Client focused, nurturing both internal and external stakeholders’ priorities on new features and product roadmaps. ✓ Agile experienced with user stories and backlog management, story artifacts, product roadmaps, release/sprint planning.✓ Managed product releases through feature development, issue tracking system analysis, user experience feedback. ✓ Marketing experienced including developing brochures, product sales campaigns, sales presentations and client demos.✓ Experienced and successful in managing diverse, global teams, as well as, million dollar + annual budgets.✓ Leveraged extensive IT knowledge base to improve technology adoption with cost-effective approaches. ✓ Provided clients with competitive solutions through introduction of improved processes and technology. ✓ Extensive knowledge of big data, web applications, SaaS and multitenant cloud-based solutions.SELECTED ACCOMPLISHMENTS:- Implemented Agile methodologies for development teams realizing a 25% gain in productivity.- Increased client product value by including 50% more business content in product release notes, user documentation, training courses, and technical reference materials.- Improved client, user and developer satisfaction by 30% by implementing issue and requirements tracking systems, and enhanced user acceptance testing procedures. - Delivered 100% of projects on time and within budget. KNOWLEDGE & SKILLS AREAS:Program & Product Management, Agile Methodologies, Pricing, Forecasting & Revenue Projections, Sales & Marketing Support, Application Development, Client Consulting, Customer Relationship Management, Business Intelligence, Big Data, Cloud-Based, SaaS, Mobile Solutions, Complex Systems, Financial Services

Listed skills include Software Development, Requirements Analysis, Sdlc, Solution Architecture, and 13 others.