Rhitaban Ray Email & Phone Number

Oakville, Ontario, Canada

Burlington, Ontario, Canada

• Successfully developed and executed a comprehensive plan through data gathering, organization and communication with clients and upper management to ensure a smooth replacement procedure of a defective part sold to 7+.
• Responsibility includes acting as the main liaison for over 11+ clients, serving any range of client inquiries, including issuing RMA Work Orders for any replacement or repair of defective equipment within Evertz.
• Implemented and actively maintain a plan to track and receive all outstanding equipment sent under RMA Work Orders.
• Demonstrated cross department collaboration daily by working alongside departments such as Sales, QC, Production and Tech to ensure accurate work orders based on client’s desire and requests.
• Engaged in client meetings to ensure alignment on any active or new projects and assisting with client inquiries to maintain and develop client relationships.

Mississauga, Ontario, Canada

• Responsible for managing and maintaining an updated database through regular communication with clients and vendors in emails, purchase orders, and invoices.
• Supported purchasing department through recording no delays in orders and shipments by processing customs invoices, purchase orders, and commercial invoices on a timely basis.
• Collaborated with other departments and head management to introduce positive process changes and potential projects for the company.
• Prepared a series of analytical reports to identify spending habits within the purchasing department to discuss potential areas to reduce costs and spending.

Oakville, Ontario, Canada

• Provided excellent customer service to increase sales and customer retention via suggestion of products through excellent understanding of customers desires and menu knowledge.
• Demonstrated strong time management skills through fulfilling product orders from vendors, other restaurant locations, and forecasted amount to maintain inventory throughout the week.
• Collaborated with management to discuss methods of improving sales and identify areas for possible menu changes to reduce costs and increase sales.
• Independently worked at the restaurant with responsibilities such as receiving orders, opening, and closing the restaurant, maintaining cleanliness, prepared products, and customers orders, and received inventory.

Burlington, Ontario, Canada

• Supported senior buyers with daily activities through maintaining communication with vendors and clients, updating database with up-to-date information as required, and identifying possible late orders, or changes in.
• Produced weekly MRP reports to identify areas of possible changes in arrival of orders to support senior buyers and schedulers to ensure no production delays.
• Successfully gathered USMCA/NAFTA certificates from vendors and clients before new year to ensure no delays or issues with shipments.
• Developed experience through collaborating with other departments to purchase products in smaller quantities to assist with new projects.
• Supported business processes through amending and issuing purchase orders and maintaining communication with vendors to ensure requirements for production were met.

• Processed over 150+ POS Transactions, including cheques, cash, debit and credit.
• Recognized for reaching & surpassing daily MasterCard goal and donation goals.
• Restocked and Reorganized merchandise in lanes to increase sales and keep area clean.

Oakville, Ontario, Canada

Responsibilities include: - Keeping store, equipment clean and ensuring a safe environment to work and dine in (pre-covid), and to pickup (covid).-Ensuring customers received exceptional customer service.-Greeting customers, taking and preparing their orders, running cash register, and drive thru.

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management, 3.7 Gpa

Activities and Societies: Global Skills and Opportunities Ambassador

High School Diploma

Activities and Societies: Interact Club | Ran Trivia NightHonor Student throughout all three years

High School Diploma

Attended Martingrove Collegiate for a year before transferring to Thomas A. Blakelock.