Richard Marin Email & Phone Number

With over 13 years of experience in field service engineering, I've emerged as a passionate and driven leader specializing in services related to food sorting, encompassing mechanical, electrical, electronics, automation, and networking. As the Regional Service Manager for Western US and Canada at TOMRA, I spearhead the service operations and prioritize customer satisfaction for one of the world's premier providers of sorting solutions in the food industry. My primary role involves adeptly managing a dedicated team of field service engineers and area supervisors, meticulously ensuring the delivery of top-tier service to our esteemed customers across the region. Collaborating extensively with the sales, application development, and R&D teams, I actively contribute invaluable feedback and insights on escalated issues, customer requirements, prevailing trends, and drive the innovation and enhancement of our solutions. My academic foundation includes a Bachelor of Science in Electrical, Electronics, and Communications Engineering from ITT Technical Institute, supporting my strong skills and expertise in electronics, automation, electrical, and instrumentation engineering accumulated across my career.Throughout my time at Tomra, I've dedicated myself to refining my leadership capabilities by actively engaging in various leadership training courses and obtaining certifications. Guided by TOMRA's mission to create sensor-based solutions for optimal resource productivity, I remain steadfast in my commitment to enhancing our solutions' performance, efficiency, and sustainability.My core principles revolve around fostering collaboration, prioritizing unmatched customer satisfaction, and continually expanding my knowledge base. I'm driven by the goal of contributing diverse perspectives and experiences to our thriving teams.

Listed skills include Engineering, Automation, Electronics, Troubleshooting, and 1 others.