I am a Program Manager, specializing in the following competencies: Program/Project/Enterprise Schedule Management, Microsoft Office, Google Suites, Interpersonal, Initiative, Customer/Client Engagement and Relations, Procurement, Flexibility/Adaptive, Solutioning, Leadership, Problem Solving, Inventory Specialist, Kanboard/Trello, JIRA, Risk/Requirements Management; Agile-SCRUM
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Program ManagerFnet 2019 - PresentSuccessfully created a blueprint for vendor management that established over 15 industry leading partnerships with a business development ROI of $30M+ dollars in contractual procurement.Successfully enhanced the process of technology software/cloud/hardware procurement requirements for TO deliverables through the elimination of degraded manual process, automation solutions (Appian, JIRA, Trello, Kiteworks), and lifecycle SOP documentation.Successfully led proposal response lifecycles from pre-pink team to gold copy submission, as both prime and sub, of over 20 contractual RFQ/RFPs for the procurement of government services. Successfully won over $65M+ dollars in contractual attainment through the accuracy of Pwin assessment in alignment with FAR compliance policies. Managed contractual MODs and ROMs for clients, working closely with government COs and CORs of assigned TOs maintaining the successful workflow of over 20 contracts. Worked directly in Deltek costpoint v7/8 to manage GOV Cloud Solutions, licensing, time submission approval, expense, data reports, and contract management for various TOs ensuring DCMA and DCAA compliance. Successful “go live” completion of over 20, multi-million dollar, projects with an $1 million annual overhead budget, having never reached of threshold of over 3% utilization. Managed project workflows and executed comprehensive training plans with medical staff that improved PPD within two months after initial “go live” (from 56% to 92%).Provided mentorship and training to employees, conduct performance evaluations, counsel, and provide disciplinary actions to assigned personnel.Completed Government quarterly report to outline the total cost of Project ownership and provide financial summary of each to determine departmental budget.Utilized MS Project/Visio project tools for enterprise scheduling, planning, tracking, cost analysis, resource allocation, change management and project documentation. -
Program ManagerUniversity Of Maryland Athletics-College Park 2019 - 2020Provide oversight and guidance to over 150 employees including all training efforts given to each employee in relation to product knowledge and best practices for performing assigned duties.Conducted monthly performance evaluations, in which job coaching/support was provided which ultimately increased the quality of work and employee retention from the previous year. Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.Subject Matter Expert for presentation/engagement on organizational mission purpose, goals, and human resource support.Coordinated/facilitated weekly team meetings to enhance the development of program plans and revise poor protocols to meet objectives.Led relocating migration efforts for all storage and production inventory/equipment to designated areas. -
Program ManagerVisions Technology 2017 - 2019Glen Burnie, Md, UsSuccessful “go live” completion of all Projects task deliverables managing over $22 million in assets and resources. Directed training and Provider Product Development (PPD) to achieve 80% Goal to meet transition to meaningful use case user stories/requirements.Championed team development of documented workflows and executed comprehensive training plans with medical staff that improved Provider Productivity within two months after initial “go-live” (from 53% to 87%).Automated previously manual, time-consuming processes to drive gains in data tracking/accuracy, workgroup efficiency and profitability.Developed streamlined procedures that decreased labor time and eliminated redundancies among staff.Implemented Agile teams for daily scheduling, tracking, trend analysis, and metric reporting data.Created automated daily stats reports and work plans and automated visuals that reduced errors during project/event set-up.Created Sales Marketing Plan & Budget Analysis in order to focus on repeat business increasing profit margins by 48%Tracked data and results from sales & marketing material distributed in order to retain over 70% of clients as repeat business during a calendar year.Utilized AWS, AZURE, GCP services and applications to meet project scheduling, planning, tracking, cost analysis, resource allocation, change management and project documentation. Developed streamlined procedures that decreased labor time and eliminated redundancies among staff.Owner of Risk Management Framework (RMF) efforts to mitigate program-level risk and identify potential risks for approval.Provide managerial oversight of professional services product offerings, business development, program engineering efforts, staff augmentation of program specific offerings and customer relations. -
Project Analyst/ManagerHonore Consulting 2015 - 2017Work closely with regional marketing teams in developing marketing programs to accelerate demandDrive overall BD efforts for the technology partner platform, including developing and execute marketing plansDrive the development of solution marketing collateral, such as sales presentations, data sheets, videos, etc., as well as original thought leadership piecesDevelop positioning and messaging strategy, as well as specific solution content and PM best practicesDevelop Communications strategy including thought leadership, awareness, and education campaigns and serve as spokesperson for solution competencies. Work with industry analysts and leverage social media channelsDevelop Demand and lead gen programs to accelerate the sales pipeline by a 58% profit margin increaseDemonstrated effectiveness in working across teams and BDs and knowledge of Pragmatic marketingCollaborated w/ CEO to define services and program initiatives in order to establish new business relationships and alliances. Worked with business development team to define requirements, technical support aspects and expertise, instrumental in securing federal and commercial contracts.Gathered and assessed needs from internal business units; created custom solutions to resolve issues (e.g., system maintenance/updates, latency, system outages and developed functional specifications for in-house IT and system policies, to include disaster recovery guidance.Tracked data and results from sales & marketing material distributed in order to retain over 70% of clients as repeat business during a calendar year.Review procurement requests/changes affecting completion purchase plans, and coordinate with vendors to ensure consistent, repeatable results.
Raven Harris Education Details
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Bowie State UniversityMasters Of Arts -
Bowie State UniversityBusiness Management
Frequently Asked Questions about Raven Harris
What company does Raven Harris work for?
Raven Harris works for Fnet
What is Raven Harris's role at the current company?
Raven Harris's current role is Technology Leader | Program Manager, PMP.
What schools did Raven Harris attend?
Raven Harris attended Bowie State University, Bowie State University.
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