Rohan Dani Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Lead Sales, Business Development, and Partnerships at Winvesta.
• Hunt and onboard end clients and merchants to use Winvesta.
• Partner with Fintechs as a distribution channel.
• Farm and nurture existing clients.
• Collaborate with cross-functional teams, including Marketing for lead generation, Compliance for onboarding, and Product for new product development.
• Work closely with the product team to revamp the Portal, FIRC process, and Onboarding process for new… Show more

Bengaluru, Karnataka, India

• Led a team of 4 Sales Managers, motivating and managing them, delegating responsibilities, and empowering them to deliver results.
• Managed individual and team portfolios.
• Identified and addressed organizational and customer needs, providing insights to the product team for better customer experience.
• Hosted events and webinars with Amazon and other solution providers in different cities to enhance PingPong's brand awareness.
• Collaborated with Compliance, Product team for… Show more Led a team of 4 Sales Managers, motivating and managing them, delegating responsibilities, and empowering them to deliver results.
• Collaborated with Compliance, Product team for better UX.

Bengaluru, Karnataka, India

• Generated leads for cross-border online sellers primarily selling on Amazon marketplace and Google Shopping.
• Conducted client meetings and monthly visits with high net worth clients.
• Onboarding clients and getting them transacted with us.
• Performed account management duties to provide end-to-end results for clients.

Mumbai Area, India

• Assisted team members in acquiring new businesses.
• Managed all transactions for clients, ensuring the best foreign exchange rates.
• Handled after-sales services, complaints, and queries related to FIRCs/Swift/BRC.
• Conducted due diligence to qualify leads for team members.
• Compiled reports via Salesforce and published weekly and monthly reports.
• Coached and mentored team members to improve sales performance.

• Promoted to Team Leader, managing a team of 18 Tele-Callers for a UK-based telecom network, "3."
• Managed outbound and inbound sales campaigns successfully.
• Retained customers on legacy plans and achieved excellent results with zero compliance errors.
• Led an add-on campaign to sell handset insurances to existing clients.
• Ensured customer experience was not compromised while meeting targets.
• Developed team members and delegated responsibilities effectively.

• In June 2013 - Transferred to Complaints department in a lateral move to handle customer cases and inbound calls for the commercial area.
• Handled customer inquiries, complaints, billing questions, and payment extension/service requests. Role involved calming angry callers and providing first-call resolutions.
• Audited customer complaint calls handled by 1st Level Advisors, providing insights on call handling and offering feedback. Interacted with individuals to help reduce complaints… Show more
• Audited customer complaint calls handled by 1st Level Advisors, providing insights on call handling and offering feedback. Interacted with individuals to help reduce complaints and conducted team briefings when.

Mumbai, Maharashtra, India

• Started working as a CFA in a UK Collections Inbound Process.
• Transitioned to outbound callings for Stage 2 and Stage 3 collections process.
• Managed the inbound and outbound call queue to minimize abandoned calls.

Mumbai, Maharashtra, India

Bachelor Of Commerce - Bcom, Business/Commerce, General

Hsc, Commerce

Higher Secondary Certificate- K.E.S Junior College of Commerce and Arts, Kandivali West, Mumbai.

Ssc

Activities and Societies: Senior Secondary Certificate- St. Francis High School, Vasai West, Thane.