David Rhodes Email & Phone Number

Newington, Ct

• Responsible for coordinating all aspects of client’s mailing including submission of text, data processing instructions, print services, lettershop applications and mail processing.• Schedules and maintains client mailings in internal mailing database.• Reviews laser text sign-offs and manages approval process with client. • Creates accurate lettershop instructions to ensure correct insertion order.• Analyzes and reports leftover inventory and takes appropriate action to reuse/ recycle.• Oversees Project Assistants in performing daily account clerical tasks.• Acts as a liaison between Account Services and Production departments to facilitate the completion of missing production instructions.

• Commissioned copywriters, in-house artists and outside design firms to develop direct marketing packages for a wide variety of products within company to increase customer base.• Worked with outside list brokers to acquire both new and prospective mailing lists to increase footprint of the company in the industry.• Executed mail plans to mail product information to potential customers resulting in increased profitability. • Inventory management for daily program cycles to provide accurate information impacting on-time deliverables to customers.• Quoted marketing and stuffer materials with print vendors for most cost effective printing.• Managed print vendors to ensure on-time delivery of printed materials.• Managed all aspects of monthly direct mail product catalog including budget, design layout, printing and postage to ensure a successful and on-time mail drop.• Created and organized timelines for all stages of catalog development for maintaining time and budget constraints.• Updated monthly online catalog and managed web host to ensure online catalog went live by required date.• Gained licensing approval for low-cost continuity products by working effectively with licensors.

Milford, Ct

• Supervised all Field Technicians, Drivers, Foremen and Equipment Operators to ensure departmental consistency.• Positively impacted safety and profit of field projects by acquiring the appropriate equipment through authorized means. • Coordinated staffing assignments and logistics for daily jobs that resulted in effective team work.• Ensured all vehicles and equipment were properly permitted and maintained for operation per Department of Transportation.• Effective maintenance of all equipment through inspection, service and repair. • Maintained a proper inventory of equipment and supplies for successful day-to-day operations. • Oversaw the proper completion of employee daily job worksheets.• Ensured proper communication with the foreman/supervisor to confirm that contractual obligations were met to complete requested services and obtain project progression status.• Assisted the Field Service General Manager in the timely completion of employee performance reviews.

• Assisted with the development and execution of promotional programs for product success.• Maintained brand standards by ensuring creative and production process was adhered to. • Maintained and reconciled client budgets throughout the program execution.• Increased receivables through accurate and timely distribution of monthly billing to client. • Customized larger national programs into retailer-specific promotions by creatively working with national sales force.• Created and activated coupon codes through NCH coupon clearinghouse. • Managed national rebate programs through rebate clearinghouse.

Stratford, Ct

• Increased organization’s reputation by making personal visits to clients and welcomed them. • Developed client relationships by explaining the company’s products and services as well as the benefits of usage. • Instructed the clients on how to log in and navigate through the website making ordering a user-friendly system.• Updated company database by recording visits with clients and activating new accounts.• Verified clients were well informed of services and answered necessary questions to ensure client understanding.• Installed garage keypads when necessary to allow drivers a secure location for grocery delivery.