Rhoda Pang Email & Phone Number

Houston, Texas, United States

- Collaborate with stakeholders from various departments including customer service, field service, safety, finance, and HR to understand their requirements and translate them into actionable insights for risk assessment and management in energy trading and marketing activities.- Utilize my expertise in data visualization and dashboard development to create intuitive and informative tools that facilitate decision-making processes for stakeholders across different departments.- Employ automation techniques to streamline business processes related to data transfer from various platforms to the cloud, ensuring efficiency and accuracy in data management practices.- Leverage experience in predictive modeling to develop algorithms and models aimed at predicting customer behavior and response patterns, particularly in call center interactions, providing valuable insights for customer engagement strategies.

Houston, Texas, United States

Maintain the logistic system for the shipping department by VBA and develop the new business function according to the business requirement by Python;Be responsible for maintaining shipping system database by keeping up with a frequent schedule to refresh the dataAnalyze, visualize and summarize the monthly shipping system log dataset by Pandas and Matplotlib package and Tableau;Provide with optimization solution their shipping procedure to improve the efficiency and provide insight to the department leader to make better businessdecision;Help customer to place, update and trace the order by email and telephone; resolve product or service problems by clarifying the customer's complaint; assist thetechical department to communicate with the customer;

Houston, Texas, United States

➤ 550+ hours of hands-on curriculum, with 1:1 industry expert mentor oversight, and completion of 2 in-depth capstone projects. Mastering skills in Python, SQL, data analysis, data visualization, hypothesis testing, and machine learning.Projects: ➤ Lending Club Loan Default Rate Analyze: explored the loan dataset, dropped some features having high correlation imputed the missing value, got dummies for the categorical variables, built the machine learning models. Github profile: https://github.com/rhodapang/Lending-Club-Capstone-Project

Remote

➤ Built up a database by PostgreSQL for Fannie Mae mortgage dataset, explore numerical variables and categorical variables in dataset, understand their correlation between those variables➤ Analyzed Single Monthly Mortality (SMM) and CPR for the loans: calculated them for a specific period mortgage loan, explore their relationship against Time in different groups and against Economic index (Unemployment Rate, HPI, FHLMC) ➤ Analyzed roll rate analysis depending on the delinquency status of each loan ➤ Preprocessed data, built up machine learning model: logistic regression, SVM, random forest, gradient boosting, etc. to predict loan with delinquency status over 90 days.➤ Compared different model performance and conduct model validation

Shenzhen, Guangdong, China

Main Client: Tencent, Alibaba, Huawei, Lenovo Involved the positions fields: NLP/ Computer Vision / Big Data / Data Scientist ➤ Involved in helping Chinese high tech companies including Alibaba, Tencent and Huawei to recruit candidates working in the United States.➤ Be a partner with Operation Director to collect information, make talent maps in the current market, source, screen, interview, and select best match candidates for our customer.➤ Maintained and kept candidates'/companies' profiles info up to date. Prepare candidate recommendation reports and maintain search tracking on dedicated assignments Develop new channel and resources including social networking sites, online forums etc. to enhance search efficiency.

Shenzhen, Guangdong, China

➤ Looked for qualified candidates for an assigned search within the timeline, accurately and systematically managed the company common folder and the database.➤ Formulated search strategy by prioritizing search methodology, e.g. existing candidates, referrals, search list, new targeted companies, etc.➤ Updated the new candidates and new companies information into the database and allocate to the right project, keep the original resumes in the right folder.➤ Arrange interviews for the Consultant, follow up with all the scheduling and communication. Typed out resume in HAL’s recommendation report format.Achievement:1.Filled Compliance Manager-Asia, IT Manager-HK, IT Manager-Vietnam, Analyst Manager-HK, Production Operation Manager, 3D Engineering Director, Handbag Development Manager, Developer-Handbag for an USA company in luxury handbag industry2.Filled Human Resource Manager and Supply Chain Director for a Canada company in home decoration industry3.Filled Quality Engineer-Vietnam, two Quality Auditors-Jiangxi, Tooling Engineer, color Engineer for an USA multinational footwear company 4.Filled Quality Manager for a Germany company in a sportswear industry5.Filled Operation Manager for a Hong Kong company in high end lady garment industry6.Filled Merchandiser for a French company in the package industry

Master'S Degree, Open Digital Innovation

The topic of graduation thesis is to study learning behavior on the Opening Learning plateform to predict user performance

Data Science Career Track

Description: 550+ hours of hands-on curriculum, with 1:1 industry expert mentor oversight, and completion of 2 in-depth capstone projects..

Bachelor Of Business Administration (Bba), Human Resources Management/Personnel Administration, General, 3.0

Activities and Societies: Completed 600 hours internship in KFC during the first year of college lifeHuman Resource Management