Rhonda Durgin Email and Phone Number

• Greet clients and direct to correct Servicer• Answer multi-line telephone• Process payments• Collect mail and run through postage machine• Mail policies with correct information packet

• Create new grocery items for customers• Enter pack and mastercase for grocery items• Enter description and weight changes for grocery item• Copy codes to different warehouses for items• Change UPC on items• Hourly audit of new items entered

locate correct information for orders entered by customer that were not accepted by the order system such as ISBN number or title

process and ship mailint list orders throught coputerized systemnegotiate pricingMaintain Excel Spreadsheet to track order processResearch test ides by usign SRDS and InternetMaintain resarch database of listsDailty contact with clientsLaison with Accounting to ensure correct invoicing