I am a business liaison that is in a Product Owner role of an agile scrum team that is practicing SAFe. I work with other business units on multiple applications; defining and prioritizing the changes that are needed to support our customers.

Transferred the Health IT in January 2011 to help with the Health Shut Down Project. -Perform business analyst role on various efforts in support of exiting the Health business. -Developed a new process for orphaned mail. -Facilitated development of various departments shut down plans.-Produced, distributed, updated and maintained various reports on a monthly and quarterly basis for the overall effort. -Created a dashboard to monitor and trigger the shut down of various department services.-Monitored past due tasks for all of the health departments shut down plans.-Successfully lead an effort to identify automated reports and assess their risk and impact.-Monitored shut down plans for services that were nearing the end and confirmed that the tasks were still on track for the anticipated shut down date.-Facilitated the documentation of department process and risk documentation.

Financial Analyst III in the Health Rating & Analysis (actuarial) department.Performed financial analyst role, system and formula liaison with Health IT and underwriting.-Analyzed and quality reviewed various studies, filings and reports.-Department contact for rating processes, formula and systems maintenance requests. -Rating/Actuarial lead on business unit projects. -Rating, system and business subject matter expert on IT and business unit projects.-Subject matter expert for a web based data application that provided users with rating factors and rules. -Updated, modified and reviewed medical factors and rules within a web based data application. -Contact and subject matter expert for a pc based rating application.-Subject matter expert on the rating formula and represented the actuarial department in various meetings.-Created and maintained Microsoft Excel rating applications used mainly by underwriting.-Supervised an actuarial intern during school year. -Mentored and trained on new or enhanced system, product or rating items.-Worked with an outside vendor to replicate our rating formula within their system.

-Collaborated with field representatives on renewals, new sales and amendments.-Participated in complex client negotiations.-Reviewed accuracy of other Underwriters’ risk analysis.-Managed team's workflow.-Underwrote medical renewals, new sales and amendments.-Underwriting subject matter expert and tester on business and IT projects.-Trained underwriters on system, rating, and product changes.-Mentored and trained new Underwriters.-Underwriting contact for actuarial department.