• Assist the R&D team with planning optical assemblies• Participate in design for manufacturing of the laser systems• Assemble fiber lasers and other fiber setups for the R&D team• Assist with the transfer of the assemblies into production• Help the production team to perform laser assemblies• Test and characterize the lasers• Automate optical testing and measurements using Labview• Request quotations from suppliers, place purchase orders, and do follow-ups• Participate in planning and coordinating the schedule for the optical assemblies• Keep an updated inventory of optical components• Support component specifications for critical items which may include tolerance determinations, simulations, and test for components• Designing, writing and assist in performing engineering validation and verification experiments and tests

• Installed, maintained, supported, proprietary software
• Respond to requests for technical assistance in person, via phone, electronically
• Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Diagnose and resolve technical hardware and software issues
• Research questions using available information resources
• Advise user on appropriate action• Follow standard help desk procedures
• Log all help desk interactions
• Administer help desk software• Identify and escalate situations requiring urgent attention
• Stay current with system information, changes and updates
• Write training manuals.
• Train computer users.
• Ask questions to determine nature of problem.
• Walk customer through problem-solving process.• Install, modify, and repair computer hardware and software
• Reimagine PCs• Maintained/utilized database, to resolve customer issues. • Install computer peripherals to user’s specifications.
• Follow up with customers to ensure issue has been resolved.

Performed duties as an optics technician• Experience in optical manufacturing processes• Performed quality assurance testing on lenses, and similar optical components to ensure they meet surface quality specifications• Worked effectively in a team environment resulting multiple Team of the Year awards• Experience with optical alignments• Utilized lasers, imaging systems, as well as optical metrology• Experience with interferometers and spectrometers• Familiarity with optical elements, lenses, rough and finish grind flats, prisms, mirrors, shop aids, test plates, and special shaped elements.

• Performed a variety of duties involved in the fabrication of prescription eye glasses and other eyewear such as sunglasses, gas masks, inserts, etc.• Managed inventory, orders and stores lens and frame stock.• Tints or dyes the lenses to specifications requested.• Checked lens for accurate light transmission using appropriate measuring device.• Selected frames from stock and attached temples if required. Inserts lenses into frames.• Verified axis alignment of the lenses, general appearance, and cleanliness of the frame and lenses.• Performed 100% quality assurance check using ANSI (American National Standards Institute) standards on each completed spectacle for bridge size, eye size, temple length, frame and lens color, lens power, lens axis, lens surface defects, and de-centration.

• Oversaw day to day operations• Top sales associate for a consecutive 24 months• Managed a staff of 2-3 associates• Implemented a strategic plan to achieve sales and profit objectives• Implemented and maintain company policies and procedures• Execute directives from Regional Manager• Familiar with Frame vendor practices and retail location interactions