Providing Leadership and Support for Epic Hospital Billing• Lead Application Analyst • Provide daily maintenance as well as upgrade and implementation support • Provide leadership and direction for Team projects and capacity management• Coordinate feasibility studies for new projects to determine resource commitment and timelines• Change Release Management – Guide Team in sound IT production and change management methods with focus on testing, training and documentation• Maintain positive and professional relationships with operational staff and associated vendors

• Provided direction and support for four billing conversions/implementations on various platforms• Balanced all conversions to the penny• Presented and assisted with pre-implementation activities to prepare the system for a clean conversion• Developed detailed project plans and participated in Core Team meetings• Created Visio workflow diagrams to document current and future state processes • Guided Teams toward MEDITECH’s “Best Practice” recommendations for build and design of system• Performed monthly Development Tracking System (DTS) testing of new functionality• Assisted with unit, integration, stress and parallel testing• Performed monthly conversion testing and data validation• Worked with MEDITECH on any programming issues or enhancement requests• Assisted with development of training materials• Lead conversion activities at Go Live and provided post live end user supportFreeport Health Network (9/2015 - 4/2017)• Conversion from C/S to 6.15 with Ambulatory• Served at BAR subject matter expert as well as Financial Coordinator over AMB Practice Management, REG, ARM, CWS, ABS, HIM, GL, MM, AP, PP and Patient PortalArkansas Children's Hospital, Little Rock, AR (9/2014 - 9/2015)• 6.15 Ambulatory Early Adopter• Revenue Cycle Lead responsible for Patient Accounting/Ambulatory conversions and implementation.Union Hospital of Cecil County, Elkton, MD (11/2012 - 3/2014)• 6.1 Early Adopter• Provided leadership in the migration from MAGIC to 6.13Sauk Prairie Memorial Hospital, Prairie du Sac, WI (1/2012 - 10/2012)• Served as Team Leader for BAR migration from MAGIC to 6.0• Provided oversight and assistance to the GL/FA, MM/AP, ADM and HIM Teams

• Served as Senior Financial Applications Analyst and Project Lead for the conversion of MEDITECH MAGIC to Client/Server B/AR at three hospitals• Created detailed project plans, mapped and built dictionaries, tested functionality and ran conversion programs• Worked closely with MEDITECH on any programming issues and customizations• Supported Provena Health’s Central Billing Office and six associated hospitals• Assisted with testing and training for Client/Server 5.6 MEDITECH upgrade for six hospitals• Worked with third party eligibility and medical necessity programs as well as most of MEDITECH’s core administrative and general financial applications

Oversaw daily operations of five satellite physician offices and was responsible for billing, application testing of LSS billing software, managing care contracting, purchasing, facilities management, human resources, orientation/training of new employees, physician credentialing, and marketing and budget development. Assisted in preparation for and successfully passed JCAHO accreditation survey.

Assisted in start-up and operation of six family practice satellite clinics and provided physician offices with consultation and management in the areas of computerization, accounts receivable/billing, guest relations, staff orientation and training, facilities planning and marketing