Effective account management in all aspects of deduction research, monthly statement reconciliation, and contract compliance.

Daily collections on accounts that are past due, history of slow payment by using Agility program to track accounts, email and follow up with phone calls. Negotiate payments and write offs in the best interest of the company. Handling all aspects of CI to ensure proper coverage of receivables. Analyze national account deductions and working through their portal for recovery and communicating concerns to the National Account Manager. Backup to the VP of Credit in their absence and provide support to accounts receivable. Provide credit account references and submit and analyze for new account set up and determining credit worthiness.

Oversaw the opening of new accounts, analyzing creditworthiness and approved credit lines up to a predetermined limit. Managed the collection of past due accounts, contacted customers for payment as well as determined lien rights and holds. All aspects of accounts receivable by entering payment, deductions, daily balancing and updating accounts.

Provided leadership and daily management of a 12 person team as well as developing and scheduling a 4 person float team to assist in other branches and call center. Successfully developed branch strategies required to meet and exceed performance goals. Developed relationships and solve problems for members to ensure their ongoing satisfaction with our credit union.