Rhonda Craig Email & Phone Number

Western Australia, Australia

Microsoft Client and Partner Advocate. Creating strategic partnerships with Commercial and Enterprise customers, and promoting amazing Microsoft Partner solutions, applications and delivery. Enabling Western Australian businesses, large and small - to thrive and engage with our eco-system of Cloud Solution Providers, Managed Service Partners, Integrators.

Perth, Western Australia, Australia

Strategic Account Manager across Major Accounts, in the Enterprise Commercial team in Western Australia. Responsible for customer relationships, delivering services that solve business problems, optimise operations and drive transformation. It's my role to understand client industry and business challenges, bringing together teams of people to deliver.

Perth, Australia

External Member of the Academic Board.

Perth, Australia

Management of selected Commercial Accounts includng Public Sector & Health Industry across WA & South Australia.Working with customers on Digital Transformation, strategic solutions, planning, deployment and review. Creating customer centric solutions via the Microsoft Platform & innovation delivery via the right technology and Partners. Helping customers.

Perth, Australia

Strategic account management of Enterprise Accounts across diverse range of services such as organisational telephony and data, UC solutions, IP services, Cloud, Collaboration Solutions etc. Understanding customer needs, development of solutions, responding to RFT/RFP requests, internal commercial bid requests & business cases. Relationship development.

Responsible for overall customer acquisition programs, specialized local marketing strategies & sponsorship development in Perth. Manage relationships with all WA stakeholders and partners, both internal and external. Participate in executive team decision making regarding customer experience, call centre relationships, and lead retail channel management.

Perth, Western Australia

Board member at Variety WA for 4 years. Chairman of Marcomms committe at Variety WA overseeing their brand development and protection mechanisms, marketing budgets and strategy including online and social media strategies. Working with agency to develop new promotional strategies, some which were adopted nationally by Variety Australia. Committee member.

Managed delivery of Strikeforce Face to Face sales program. Program required industry partners (IP) to manage teams of sales people to acquire sales in the consumer market place. PSTN, Broadband, Foxtel and Mobile sales.Worked to sales and revenue targets consistent with company requirements, and delivered on those targets for each product in each.

Overall Sales channel development for all BigPond retail products.Managed revenue & spend budgets in WA. Drove brand leadership and development in WA. Develop strategic partnerships to drive sales, retention, education and network development in WA, both internal and external to Telstra.Consistently achieved acquisition targets and market share growth, set.

Was consistent achiever of monthly sales targets for all products, and eader amongst my peers.Nurtured the growth of reseller base in WA in order to grow business. Channels Includeed all independent Telstra Shops, Dealers in WA, WA based Call Centres, Optus World etc. All carriers.Provided WA based management of National accounts such as Allphones, based.

Managed multiple Retail Stores in WA, SA & NT including Lets Talk Communications and Strathfield Group – approx 25 Stores. Set and implemented strategy for growth of sales & ARPU via reseller group.Provided ongoing motivation and training to teams of sales staff in varying channels. Created competitive and rewarding environments for sales staff and.