- Management of applications and data transmissions. - Coordination with end users for project requests from design through production support. - Direct supervision of programmers and data coordinators. - Coordination with networking team to reduce impacts on customer base. - Interface with vendors and business partners for issues and process improvements.- Coordination and support for audits – SAS70/SOC1 Type 2, Department of Education, Various student loan guarantors, annual attestation/compliance audit, assistance in extracts needed for financial audits.

- Management of applications and data transmissions. - Coordination with end users for project requests from design through production support. - Direct supervision of programmers and data coordinators. - Coordination with networking team to reduce impacts on customer base. - Interface with vendors and business partners for issues and process improvements.- Support for audits - assistance in extracts needed.

- Developed and supported interfaces to and from SAP SD module - Maintained upgrades for rail shipment tracking systems – BDS Railtrac application- Developed and supported interfaces to SAP FI module - Support for online and batch financial applications

Support and enhancement work in inventory and order processing systems for the TLC Lubricants plants.

- Managed team of contractors doing support and enhancement work including 24-hour call-out support and client calls - Member of large project team for the development of Chemicals order system modules for new database and screen formats for ease of data entry with customers on the phone as well as interfacing to shipping, inventory, invoicing and general ledger systems.- Trained several analysts in support procedures/operations - Upgraded refining cost monitoring system for more effective use of data with keyed VSAM files and COBOL reports- Support and enhancement work in exploration geology and seismic systems