So excited to begin this new journey...

PDCC (Paper Distribution & Collection Center) Jeffersonville, IN• Duties include: o Track incoming equipment, receive equipment in ServoceNow, inventory and complete processing, prepare for outgoing shipmento Perform password reset through AD; perform pre-image tasks in AD & SCCM and complete imaging process; perform McAfee unlock

Lead Technician for Unisys / US Census Bureau FITd Numerous locations across the United States and outlying islands.• Traveled to a new location weekly to complete office deployment. Completed 20 offices in 14 states and two outlying islands.• Duties include:o Receiving delivery of equipment and tracking inventory through Service Nowo Set up network room by installing routers, switches and UPS and bringing the network online o Place computer setup… Show more Lead Technician for Unisys / US Census Bureau FITd Numerous locations across the United States and outlying islands.• Traveled to a new location weekly to complete office deployment. Completed 20 offices in 14 states and two outlying islands.• Duties include:o Receiving delivery of equipment and tracking inventory through Service Nowo Set up network room by installing routers, switches and UPS and bringing the network online o Place computer setup in designated area as determined by DIDo Finalize image of computer and perform required testing on computers, phones, and multi-function printer / fax machineso Complete required paperwork daily and for closeout documentation Show less

Advanced computer technician on contract with Dell / American Axle Manufacturing. Imaging and deploying laptops and desktops to end users at various locations across the Midwest.

•Provide Tier I and Tier II help desk support •Perform various duties to ensure information technology equipment i.e. computers, printers and telephones work correctly•Manage various objects within active directory.•Install, set up, upgrade, configure and troubleshoot various types of microcomputer systems with diverse computer platforms (personal computers, notebook, laptop, scanners, printers, CD- ROMS, monitors, keyboards).•Load and install various software packages (word… Show more •Provide Tier I and Tier II help desk support •Perform various duties to ensure information technology equipment i.e. computers, printers and telephones work correctly•Manage various objects within active directory.•Install, set up, upgrade, configure and troubleshoot various types of microcomputer systems with diverse computer platforms (personal computers, notebook, laptop, scanners, printers, CD- ROMS, monitors, keyboards).•Load and install various software packages (word processing, spreadsheets, databases, graphics, communications, operating systems, network programs).•Research, analyze and evaluate hardware/software to meet customer requests.•Analyze and resolve systems failures caused by operating system software and/or hardware deficiencies•Perform print server manager duties to include network printer setup, IP address assignment and troubleshooting of both HP and Lexmark network printers.•Provide outstanding customer service. Show less

Irwin Army Community Hospital / Ft. Riley, KS Army Base August 2016 – October 2016Lead imaging and quality control technician for secured unclassified deployment at new hospital and clinic. Deployment team imaged laptops and all-in-ones in accordance with HIPAA and DOD security regulations and maintained security enforced DLP protocols.

• Schedule drivers in order to ensure media trailers are on location for broadcast events.• Prepare invoices for drivers and submit for payroll processing.• Submit and confirm travel/lodging accommodations for drivers. • Assure drivers and fleet is compliant to Department of Transportation (DOT) rules and regulations. • Research, locate and purchase equipment and stock for maintenance shop and office.

• To ensure meeting daily quota provided customer support through communication with internal customers.• Properly complete hourly paperwork to show achievement of hourly pitch. • Utilize organizational skills in order to provide timely deliveries to prevent areas from having stock outs. • As a department trainer, was in charge of instructing new employees and employees transferring into department on proper policies and procedures.

• Provided administrative support for building manager, area managers, and department managers as needed. • Retrieved data, reviewed, compiled and generated daily, weekly and monthly reports for building manager, area mangers, department managers, and accounting department. • Brainstormed and collaborated with the business manager to streamline the process of scrap ticket input into the database. The process was eventually updated from entering several individual tickets per process… Show more • Provided administrative support for building manager, area managers, and department managers as needed. • Retrieved data, reviewed, compiled and generated daily, weekly and monthly reports for building manager, area mangers, department managers, and accounting department. • Brainstormed and collaborated with the business manager to streamline the process of scrap ticket input into the database. The process was eventually updated from entering several individual tickets per process (50 -150 tickets daily), to data being entered from one sheet per area increasing accuracy and decreasing time spent on entering individual tickets. Show less

• Prepare title application and paperwork when customer purchased vehicle; assisting with financing if customer needed; sold extended service agreements.

• Set up new customer accounts; took orders for propane and refined fuel delivery; prepare propane and refined fuel truck reports; prepare cardtrol reports; took care of collections of bad accounts.

• Daily client care; assisted with activities of daily living.

• Accounts Receivable / Resident billing; Medicare Part A & B billing; Co-insurance billing – Medicaid, private insurance, patient pay; transcribe Doctor dictation; maintain medical records according to required standards.

• Bookkeeper; lobby teller; drive thru teller; proof machine operator.