Rhonda Johnson-Berry Email & Phone Number

Terra Haute, In

• Create daily, monthly, and quarterly production schedules for three lines in Indiana and Canada that support customer demand, forecast, and raw material availability. • Collaborate with Sales, Customer Service, Logistics, Procurement, Manufacturing, Engineering, and QC as required to meet internal and external customer requirements.• Create and maintain daily/weekly/monthly reports on production activity, inventory, backlog, and deviations.• Analyze production campaigns, customer orders, inventory, forecast, delivery history, and end-user requirements to aid in determining priorities while ensuring effective and efficient production and slitting patterns.• Communicate production delays or shortages and identify other issues which may have an impact on customer satisfaction and involve the appropriate parties to resolve any issues.

Handle client relationship functions, which include promoting lasting relationships with a diverse clientele.Played a key role in setting up accounts, order/data entry, confirming deliveries, and customer issues. Troubleshoot and resolve billing and pricing issues, service and quality problems, and other customer complaints.Responsible for working accurately, with an attention to details, in a timely manner to ensure that the customers receive a high standard service.

Designed and implemented educational plans and lessons based on the State Curriculum.Worked tirelessly to raise the academis performance of students from low-income inner city Camden.Prepared course syllabus, developed assignments, quizzes, and tests; graded and evaluated student progress.Relied heavily on providing feedback and the progress of each student to school leaders and parents.

Responsible for training new employees in the proper procedures and methods to be followed in a warehouse environment.Retrieve orders that had been processed accurately and in a timely fashion.Inspection, organization, and packing of the orders to be shipped to the customers.

Customer contact with clients in the glass and aluminum industry.Preparation and follow-up of sales quotations, purchase orders, and problem areas.Personally manage major house accounts.Responsible for training and orientation of new customer service representatives.

Mba, Organizational Leadership

Activities and Societies: Sigma Beta Delta Currently pursuing a Masters Degree in Business Administration with a concentration.

Master Of Business Administration (M.B.A.), Organizational Leadership, 3.9

Currently in pursuit of M.B.A. with a concentration in Organizational Leadership

Bachelor Of Science, Business Administration And Management

Activities and Societies: Sigma Beta Delta Graduated Summa Cum Laude with a GPA of 3.97 Graduated with Honors in Business Minored.

Business Management & Marketing

Received Scholarships for Educational Honors Transferred to Wilmington College with Honors