Rhonda Kilburn, Cap, Om, Mos Email & Phone Number

Carrollton, Tx, Us

United States

Dallas/Fort Worth Area

Job Duties• Cultivate open communications between myself, department managers and co-workers• Compose and update letters, documents and spreadsheets using Microsoft Word, Excel, and Access • Answer and Screen incoming calls on multi-line phones• Maintain outlook calendar• Run reports and enter client information into BRIX • Clean, stock and order breakroom and office supplies• Receive and distribute incoming mail and use UPS and Fed Ex for outgoing mail • Greet and direct incoming visitors and vendors• Organization of files and records• Assist in planning group events, birthdays and special occasions• Multitask and work under pressure to meet deadlines• Provide excellent customer service skills and support to my customers, department and peers

Irving, Tx

Job Duties• Cultivate open communications between myself, department managers and co-workers• Compose and update letters, documents and spreadsheets using Microsoft Word, Excel, and Access • Answer and Screen incoming calls on multi-line phones• Maintain outlook calendar• Prepare expense reports• Enter invoices in PeopleSoft client technology database • Clean, stock and order breakroom and office supplies• Receive and distribute incoming mail and use UPS and Fed Ex for outgoing mail • Greet and direct incoming visitors and vendors• Organization of files and records• Assist in planning group events, birthdays and special occasions• Multitask and work under pressure to meet deadlines• Process invoices by coding and matching to purchase orders for payment • Provide excellent customer service skills and support to my customers, department and peers Accomplishments• Key member of task force to bring Lynda.com and Microsoft certification to BSA. We won the highest company award for this. 2011-2015• Key stakeholder on decorating committee for 5 years• Researched and obtained a new water and coffee system • Facilitated training of AT&T web meeting to employees and managers• Coordinate bi-monthly webinar training for administrative assistants

Mcalester, Ok

Job duties• Prioritized tasks and coordinated deliveries in stressful environment• Provided excellent customer service to clients and vendors• Organized meetings and prepared documents for hazardous materials and propane training • Coordinated dispatch of orders for fifteen (15) propane drivers and three (3) transport drivers• Served as liaison for customers, vendors and suppliers regarding propane and fuel orders and inquires • Performed clerical and administrative tasks • Applied diplomacy on sales and collection calls• Developed spreadsheets for company use• Maintained inventory database and files for tanks, parts, oil and fuel • Assisted customers by pumping propane and fuel into vehicles and cylinders• Operated a forklift Accomplishments• Created end-of-the-month report/sales spreadsheet • Created a database of customer’s names, addresses phone numbers and directions for drivers

Krebs, Ok

• Provide excellent customer service to clients and vendors • Answered over 100 lines for various companies, using paging and company radios• Dispatched orders and messages • Provided administrative support

Business/Art

Associate In Applied Science In Business, Business/Secretarial Science

Activities and Societies: Phi Theta Kappa President 1989-1990 termWent to National Contest in Parlimentary Procedure for Phi Theta Kappa.

Business/Art