Rhonda Kinard, Mba Email & Phone Number

Berwyn, Pennsylvania, United States

In my current role as Director of Quality Assurance in the Wealth Division, my mission extends beyond just quality control; it reaches into enhancing business sustainability and revenue growth. I infuse the core values of quality, precision, and reliability into our wealth management solutions, ensuring not only that they meet the highest industry standards but also drive company profitability and adhere to fiduciary responsibilities.Key Responsibilities:Quality Strategy & Financial Impact: Develop and execute comprehensive quality assurance strategies that are aligned with the company's financial goals. My initiatives have directly contributed to an increase in client adoption of new platform capabilities and retention and a reduction in operational costs.Fiduciary Commitment: Vigilantly uphold fiduciary responsibilities to safeguard both the client's and company's assets and interests, adhering to strict compliance protocols and regulatory requirements.Cross-Functional Leadership: Collaborate with product managers, software developers, and customer service teams to ensure a seamless marriage between product excellence and fiscal responsibility.Test Management: Oversee both manual and automated testing activities, employing methodologies that not only ensure product quality but also maximize resource allocation and cost efficiency.Risk Mitigation & Revenue Protection: Proactively identify and manage risks to preserve quality and to protect and even increase the company's revenue streams.Stakeholder Engagement: Maintain an open line of communication with senior management and clients, delivering transparent reports on quality metrics, financial impacts, and risk assessments.Team Development & Financial Stewardship: Mentor a high-performing QA team, instilling in them an understanding of their role in the company's financial success and ethical standing while supporting and advocating for their professional development and growth.

Berwyn, Pennsylvania, United States

· Oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizational products and platforms.· Work closely within a team of product managers, developers, business systems analysts and QA analysts spread across locales to ensure that the high quality metrics and processes of the company are upheld.

Malvern, Pa

More than a QA Team Lead at Entech, I am a proven contributor to the culture, mission, and goals of Entech as well. With a focus on loan origination workflows, web-based software testing and analysis, user acceptance testing, Plaid integration systems, and the quality of both the software developed and the user experience, my days are filled with challenging, yet fulfilling tasks. And I love a good challenge!An avid team player, passionate trainer, and motivator, from day to day you can find me engaged fully in the following activities at Entech:• Coordinate and lead all phases of QA testing and verification for loan origination system and customer portal projects for a major financial institution • Plan, write and execute test plans from story creation through PVT (post-deployment verification)• Scrum and agile proficient; and waterfall also• Manage and mentor testers and other employees across many business units• Transformed test cycles and old test plans to be more robust, repeatable, and effective• Reached Zero-defects reported in production for legal disclosures and communications goal through innovated QA test planning and execution processes• Support Service Level Agreements through stellar customer service and quick response to client • Work directly with internal and external stakeholders to determine ROM, scope, project estimates, and testing needs• Introduced and maintain a suite of training videos for loan origination, underwriting, pricing, and servicing various financial service products such as educational loan and personal loans• Founding member of the QA Center of Excellence with a mission to deliver excellent customer service through quality• Provide assistance for onboarding new staff including knowledge transfer and culture training• Head Ambassador for Workplace Wellness & Cigna-sponsored office health initiatives• Appointed member of the Entech Culture Committee

King Of Prussia, Pa

Worked for Reval for over 11 years in the Product group. Here are a few of my accomplishments and projects I worked on where I played an integral part in the coordinating testing and deployment efforts.. - Intercompany loans in F1RST (software application) won the Alexander Hamilton- Queries and Custom Designer Reporting Framework- Oracle Integration- SSO/SAML Integration- SAP integrates with General Ledger directly via BAP/from Cloud. SAP Certified twice- .NET conversion. Won a Reval Team Award for team collaboration during this project- Automated testing using Jenkins- Communication Committee member- Supervised new hires- Advocated for productive corporate culture. Included planning team building events and partiesEnjoyed the company, my team, and the work I did. Coming to an end of an era, April 2017.

Greater Philadelphia Area

Greater Philadelphia Area

Master Of Business Administration - Mba, Business Administration And Management, General, 4.00

Activities and Societies: Center for Women's Leadership, Golden Key National Honors Society

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Concentration in Business Finance