Digital Marketing, Marketing Technology, CRM, Omnichannel MarketingBristol Myers Squibb; Jazz Pharmaceuticals

Business Partner for Greenwich Biosciences, Inc. supporting roadmap execution, project delivery and operational business processes.Salesforce CRM program management for St. Joseph Health supporting the transformation from traditional marketing to digital automation.Leader of business users and IT engineers in M&A system and data integrations including performance improvements for a large pharmaceutical/life sciences companyExtensive background in pharmaceutical and medical device operations, identify improvements to key business processes resulting in efficiency and increased ROI. • Contract Management• CRM• Reimbursement Operations• Mobile PlatformsProgram Management and Strategic PlanningManage large-scale technical programs, establish technology portfolio, develop and maintain technology roadmaps and strategic plans.

Develop and support the strategic partnership between Sales, Marketing, Managed Markets, Health Outcomes, Global Marketing and I.S., acting as primary relationship manager to build business technology portfolio, leverage I.S. technology investments, and ensure project and service delivery.

Directed a team of analysts and engineers to develop and support an enterprise scale, high-volume B2B web site. Coordinated requirements and deliverables directed by the professional sales team in order to win multi-million dollar contracts from education and government segments.

Streamlined and developed a cross-business unit process for transitioning business requirements through web development, quality assurance, change management and release management on high-volume, multiple server web sites.