Rhonda Garcia Email and Phone Number

Responsible for driving enhancements and maintenance of retirement plan products in the mid, institutional and niche markets-Government, Taft-Hartley, Not for Profit, and Multiple Employer Plan. Focusing on:Collaboration and partnership with business leaders to prioritize pipelines.Analysis of existing product offers to identify areas of opportunity.Leading deployments of new product features and enhancements focusing on project management, business readiness, communications, marketing, operations and training.

Lead, designed and developed learning curriculums retirement, financial wellness and voluntary insurance products impacting sales, client management, operations and all other areas of the business. Engaged with leadership to define expectations for learning performance objectives for large-scale initiatives and ongoing development opportunities. Utilizing Instructional Design Methodology, Adult Learning Principals, and Change Management. Skills include:Product Deployments | Project Management | e-learning Development | Onboarding & New Hire Curriculum Development | In-person & Virtual training | Presentation Skills

Design, develop and deploy training initiatives focused on maximizing job performance and professional development for client management, operations and call center in both Defined Contribution & Defined Business.