• Managing the operational team that allows the Talent Attraction team to work more effectively, to execute at scale and to create new value by incorporating best practices, deploying advanced technologies and delivering more consistent outcomes.• Identifying current and emerging best-in-class TA practices, and translating them into best-in-class solutions, with a heavy emphasis on innovation & continuous process improvement. • Supporting high-complexity, strategic and collaborative partnerships inside the organization. • Developing and executing processes, procedures, and solutions rapidly, on time, & on budget.• Utilize agile processes to ensure continuous flow of work and effectively manage priorities.• Leading a Team of Program Managers through the following projects for Talent Attraction:o Full Systems Integration of WellCare HR Systems to Centene HR Systems o CRM Implementation (Phenom)o Creation of new Survey Strategyo Creation of Referral Strategy in CRMo Creation of Internal Mobility Strategy in CRMo Selection and implementation of New ATS (current system:Taleo)o Evaluation of Modern Hire usage (Think Tank)o Oracle Business Intelligence (OBI) and Power Business Intelligence(BI) Report & Dashboard overhaulo Implementation of Chat bot for CRMo Automating additional Background processes

• Operationalized the strategic and innovative initiatives of the Talent Acquisition Team. • Managed TA Project Management, Reporting Analytics, Background, Onboarding and Interview Scheduling Teams • Repaired and managed vendor relationships increasing productivity, team moral and partnership. (Randstad, BIG, EBI). • Created new onboarding and background process which increased customer satisfaction from 2 to 5 stars within 2 months.• Worked with internal and external legal counsel to mitigate risks and determine action items.• Streamlined transition from Offer to Hire in partnership with the HR Service Center.• Partnered with Information Technology to provide requirements and lead projects for TA Systems.• Performed UAT Testing for projects.• Updated all system correspondences.• Successfully led the following projects for Talent Acquisition:o Implementation of WorkDay Recruiting Module & some of HCMo Converted iCIMS to Taleo as part of acquisition activitieso Implemented and designed Salesforce as a CRMo Updated Hiring Manager and Candidate Surveyso Outsourced onboarding and background screening processo Updated Talent Acquisition Service Level Agreements (SLA)o Restructured Recruiter Training Manualo Updated Taleo through Taleo Think Tank process

• Managed as many as 14 recruiters (2 Leads, 6 Sr. Recruiters and 6 contract recruiters).• Oversaw recruiting operations for Finance, IT, Operations, Compliance, Health services, Public Policy and Legal positions.• Developed and implemented meaningful metrics which have resulted in a higher percentage of requisitions filled on time.• Created and implemented a proactive process to prioritize requisitions, based on status in process, that has decreased aged requisitions to <15%.• Implemented redeployment strategies for up to 75 employees impacted by mergers and acquisitions.• Partnered with business leaders and finance to create staffing plans for the prior year based on budgeted positions and estimated attrition.• Worked with branding company to develop social media and recruitment marketing strategy.• Project Lead for the following implementation projects:o Conversion from Taleo to WorkDay Recruiting Module & some of HCMo Salesforce (CRM for pipelining)o Hiring Manager and Candidate Surveyso Predictive Indexo New Onboarding and background screening processo New Talent Acquisition Service Level Agreements (SLA)• Part of the project team for the following implementation projects:o HireVue Video Interviewingo Skills Surveyo ProveIT• Present Quarterly Business Reviews to leadership.• Provide written recruitment strategies to meet state requirements for diversity inclusion.• Build strong partnerships to effectively navigate in a matrixed environment.

• Responsible for the operational effectiveness for IT and Finance.• Partner with HR, business leaders and management personnel to resolve 1st level escalations, complete projects and provide proactive recruiting strategies. • Meet with Business Partners to educate on recruiting process and strategies. • Train recruiting team on process, reporting and best practices.• Act as mentor/lead to Sr. Recruiters and Recruiters.• Attend recruiting update meetings with Business Leaders.• Provide reports and updates to proactively effect metrics.• Act as a Subject Matter Expert in IT when needed by Compensation and HR Business Partners.• Provide feedback to Management about performance issues with recruiters being supported. • Created an SLA Alert report to improve requisition management and minimize aging.• Created a report to identify requisitions that may need a new recruiting strategy.• Lead and involved in projects that change or improve TA processes.• Perform normal recruiting activities on assigned requisitions.• Consistently rated highly on Surveys by Hiring Managers and Candidates.• Attend weekly requisition distribution meetings to keep recruiters closely aligned with service delivery model.• Perform weekly audits of IT and Finance requisitions to ensure accuracy.• Recognized for improving the relationship between TA and Finance Business Leaders.• Received 16 Everyday Champion Awards from Recruiters, Management, HRBPs and Business Leaders.• Received 1 WellCare Champion Awards from Recruiters, Management, HRBPs and Business Leaders.

• Acted as Lead Recruiter for IT as a stretch assignment from November 2015 – March 2016.• Partner with hiring managers to build effective recruiting strategies for IT positions. • Managed business expectations through education of recruiting process and market research.• Recruit active and passive candidates through tools such as CareerBuilder, Linkedin, Taleo, Talentbin and Specialty sites.• Provided consistent follow up with Hiring Managers, HR Business Partners, Vice Presidents and Candidates. • Delivered Weekly requisition update reports to the HR Business Partners and Business Leaders. • Presented pre-screened candidates to hiring managers, schedule interviews, create salary analyses and make employment offers.• Assisted with recruiting Nurses and Social Workers in New Jersey when requisition volume per recruiter was high.• Recognized for re-staffing the QA Team. 8 QA Leads and 2 QA Managers in under 60 days.• Partnered with Finance and the Business to create the 2016 IT Staffing Plan.• Consistently rated highly on Surveys by Hiring Managers and Candidates.• Received 5 Everyday Champion Awards from Recruiters, Management, HRBPs and Business Leaders.• Received 6 WellCare Champion Awards from Recruiters, Management, HRBPs and Business Leaders.

• Have intake meetings with Hiring Manager or Account Manager.• Create and post jobs on Careerbuilder, Monster, Indeed, SimplyHired, PostJobsFree, Linkedin and the Hudson website.• Source candidates from Dice, Careerbuilder, Monster, Indeed, industry/job specific sites, Twitter and Linkedin.• Package candidates to submit to manager (includes a small write up and resume review).• Schedule interviews with Managers and Candidates.• Negotiate hourly or salary rates.• Get firm verbal commitments and provide written offers.• Consistently receive high NetPromoter Scores.Positions recruited for include: Systems/Network Architects (Linux, AIX and Windows), Quality Analysts, Project Managers, Business Analysts, Java Developers, Capacity/Performance Engineers, IT Risk Analysts, WMB/WTX Developers, IT Managers, Director of Network Technology, IAM Engineers, Solutions Architects, Sharepoint Developers, IT Recruiters, IT Sales Professionals, Data Center Engineers, etc.

www.computerfixlady.com

Finding financial professionals for local, national and global Fortune 100/500 companies. Search job boards, online Boolean, job posting results, social networking sites and utilize referrals to find qualified candidates. Analyze job, source, interview, pipeline, and assist candidates through the interview process. Develop trust and rapport with hiring managers by providing wage analysis, salary trends and more. Find leads through candidates, customers and networking. Utilize ATS to document, track, locate and pipeline candidates.Full Life Cycle Professional Recruiter, recruiting the following skill sets: HR Managers, HR generalists, Financial Analysts, Controllers, Accounting Managers, Cost Accountants, Staff Accountants, Payroll Managers, Payroll Specialists, Cash Application Specialists, Accounts Receivable, Accounts Payable, and Underwriters Acted as Operations Manager - creating and generating reports, tracking Workers Comp and Unemployment Claims, Reviewing and explaining P & Ls, and reconciling AP reports. Started as Admin to Territory VP and was promoted to Recruiter/Operations Manager.

Sole technical support provider for 150 employees in 1 main office, 5 branch offices and 7 jobsites. The main office utilized exchange server, terminal services and active directory for email, remote access and proprietary accounting software. All branch offices were 2000 & 2003 file and print server networks. Each jobsite was set up as a peer-to-peer network for file and printer sharing. Two jobsites were set up with application servers as well. All offices and jobsites were set up to connect to a VPN utilizing Cisco routers. Responsible for setting up, troubleshooting, and repairing all networks, computers (Dell desktops, laptops and servers) and cell phones. Performed data recovery, formatting and reinstallation (or imaging) for re-deployment. Maintained software licensing information for compliance. Setup, Maintained and negotiated cost on cell phone account with 80 – 100 users.  Developed a program where the company would make a large profit from my computer services. Created and managed a technical support website to streamline technical services requests. Managed office relocation, including phone system, video conferencing and server room design. Won several financial awards for initiating creative improvements company-wide. Recognized often for excellence in negotiations, saving the company thousands of dollars.