Rhonda N.

Rhonda N. Email and Phone Number

Los Angeles, CA, US
About Rhonda N.

I have a background in Design, Human Computer Interaction, Interactive Technologies and UX Research, and training in XR, VR, predictive analytics, and AI.I work with your customers and end users to understand their needs, gather and analyze their feedback and behavior patterns, and then working with designers and stakeholders to create ux roadmaps and implement UI and feature improvements. I currently work on UX Projects at USC for students, faculty, and staff. Previously, I have worked on UX projects for customer facing branded websites (ie Grammys, Elle.com, Olympics) to a full spectrum of Oracle enterprise applications in HCM, Workforce, Talent, Learning, StudentCloud, Financials, and CX/CRM. Creating the best user experience for customers focuses on the people. - overseeing and planning generative and evaluative research- problem solving to create one vision- synthesizing logs and analytics- visioning with teams to create new products- multi device including mobile applications- cross-device interactions and flows- predictive analysis techniques for driving change

Rhonda N.'s Current Company Details
University of Southern California

University Of Southern California

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UX Researcher
Los Angeles, CA, US
Rhonda N. Work Experience Details
  • University Of Southern California
    Ux Researcher
    University Of Southern California
    Los Angeles, Ca, Us
  • University Of Southern California
    Ux Researcher
    University Of Southern California Nov 2019 - Present
    Los Angeles, Ca, Us
    • Lead user experience research and validation usability testing for USC's digital transformation projects including Web Registration, Financial Aid• Lead proposals and brainstorming sessions and generative research• Create strategic research roadmaps for USC applications and websites• Established Airtable research repository, saving time to find research across teams• Improved intake for usability research requests. • Input findings into Jira and tracked them for projects, increasing uptake of findings into releasees• Create and moderate generative interviews and usability tests• Create personas, journey maps, and actionable insight reports
  • Rhonda Nelson Consulting
    Ux Researcher And Info Architect
    Rhonda Nelson Consulting Jun 2019 - Dec 2019
    My consulting work at this time focused on : Restructuring sites, performing usability tests and heuristic usability evaluations for VR, AR, e-commerce sites and applications: VR and AR: https://kathleencohen.com/thecollaboratorium/Graphic design/E Commerce: https://jackgatlin.com/
  • Oracle
    Sr. Ux Researcher
    Oracle Oct 2009 - Apr 2019
    Austin, Texas, Us
    Lead Sr. UX researcher Higher Ed Student Cloud: Universities, Continuing Education, Class selection and matriculationLead Sr. UX researcher Oracle Cloud Learning: Specializations, Classes, GamificationSr. UX researcher Oracle HCM Cloud: Global HR, Talent, Workforce Rewards, AITypical responsibilities across projects:-Technical and prototyping project management.-Create user research product roadmaps and liason with product team-Collaborate with PMs, designers, and developers to create prototypes, tasks, and usability tests.-Leverage a variety of social channels and internal and external recruiting agencies to recruit-Generative, formative, quant and qual testing-Manage research projects and test plans including crowd-sourced survey planning, guerrilla testing, personae and journey mapping creation, customer feedback sessions, focus group, wants and needs sessions, mobile, tablet and pc testing, remote testing, on site ethno, Kano method customer sessions (CX)2016: User researcher for ERP Financials: General Ledger2014: User researcher for CRM (CX) Cloud.
  • Oracle
    Lead Usability Engineer
    Oracle Apr 2006 - Oct 2009
    Austin, Texas, Us
    Plan, moderate, and write reports for usability tests, wants & needs sessions, card sorting, eyetracking for the following product groups• Mobile assistance and notifications • Oracle global search• Visual information navigator (VIN) for SCM
  • Peoplesoft
    Usability Engineer
    Peoplesoft 2004 - 2006
    Build usability test plans, recruit for tests, moderate tests, and write test reports for Peoplesoft's Campus Solutions product for universities.
  • Schematic
    Information Architect Consultant
    Schematic 2003 - 2004
    Los Angeles, Ca, Us
    Project management, IA, wireframes, and test plan for Comcast DVR designProject mangement, IA, comparative analysis, wireframes, test plan and moderation for Panasonic DVR interface (software and hardware) design.
  • The Walt Disney Company
    Information Architect Consultant
    The Walt Disney Company 2002 - 2003
    Burbank, Ca, Us
    Created wireframes, lead persona sessions, created test plans, scripts and interaction diagrams for prototyping the new Walt Disney Parks and Resorts Online (2003)
  • Ibm Ebusiness Interactive Studios
    Sr. Information Architect
    Ibm Ebusiness Interactive Studios Nov 1999 - May 2001
    Created flows and wireframes for multiple IBM clients.Wrote UX requirements with clients.Oversaw a team of 5 IAs.
  • Ibm Ebusiness Interactive Studios
    Information Architect
    Ibm Ebusiness Interactive Studios Jun 1998 - Nov 1999
    Created flows and wireframes for multiple IBM clients.Wrote UX requirements with clients.
  • Radical Media
    Web And Graphic Designer
    Radical Media 1995 - 1996
    New York, Ny, Us
    HTML and design for several magazine websites including Elle.

Rhonda N. Skills

User Experience Information Architecture Usability Testing User Centered Design User Interface Design Interaction Design User Research User Interface Usability Mobile Applications Wireframes Usability Engineering Persona Mobile Devices Human Computer Interaction Experience Design Information Design Photography Web Applications Web Development Enterprise Software Task Analysis Web Application Design Web Project Management Rapid Prototyping Data Visualization Requirements Gathering Web Analytics Adobe Fireworks Card Sorting Heuristic Evaluation Contextual Inquiry User Experience Design Requirements Analysis Design Strategy Human Factors Html Web 2.0 Design Thinking Sms User Scenarios Visual Design Mobile Design Paper Prototyping Accessibility Omnigraffle Site Maps Wire Framing Front End Boxing

Rhonda N. Education Details

  • Coe College
    Coe College
    Fine And Studio Arts
  • Georgia Institute Of Technology
    Georgia Institute Of Technology
    Interaction Design And Technology

Frequently Asked Questions about Rhonda N.

What company does Rhonda N. work for?

Rhonda N. works for University Of Southern California

What is Rhonda N.'s role at the current company?

Rhonda N.'s current role is UX Researcher.

What is Rhonda N.'s email address?

Rhonda N.'s email address is re****@****att.net

What is Rhonda N.'s direct phone number?

Rhonda N.'s direct phone number is +131082*****

What schools did Rhonda N. attend?

Rhonda N. attended Coe College, Georgia Institute Of Technology.

What skills is Rhonda N. known for?

Rhonda N. has skills like User Experience, Information Architecture, Usability Testing, User Centered Design, User Interface Design, Interaction Design, User Research, User Interface, Usability, Mobile Applications, Wireframes, Usability Engineering.

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