Rhonda Moon Email & Phone Number

Phoenix, Arizona

Western Claims Service Center Managed multiple remote teams in various offices to include 6 Supervisors and 65 Claim support professionals in a fast paced Core & Service Center environment. Employees were responsible for delivering exceptional back office customer service support in the area of Automobile, Casualty, Workers Compensation and Property claim handling. Other responsibilities include staff development, training, branch operations, business continuity, facilities management and expense management.

Phoenix, Arizona Area

Responsible for development of new and experienced auto adjusters. Maintained direct oversight of 5-6 Auto claim adjuster’s responsible for the efficient and consistent delivery of superior claim service to our policyholders. Responsible for the delivery and training associated with Personal & Commercial Lines Automobile Liability & Property Damage to include total loss, diminishment of value claims for the Auto Claims in the Western Claims Service Center.

Phoenix, Arizona

My responsibilities included interviewing, hiring, mentoring, developing and training new claim examiners on how to handle Chubb Personal and Commercial Auto Physical Damage claims.

Phoenix, Arizona

Phoenix, Arizona

San Jose, California

Responsible for the daily processing and support for each division to include the rate, book and issuance of all policies associated with the underwriting book and territory. Chubb & Son, San Jose Branch 9/82 – 3/85Boiler & Machinery & Executive Protection Underwriting Technical AssistantChubb & Son, San Jose Branch 9/3/80 – 9/82Excess Umbrella Underwriting Technical AssistantChubb & Son, San Jose Branch 3/3/80 – 9/3/80Claims Assistant

San Jose, California

I was responsible for the daily research, management, reconciliation, filing and attachment of all inbound mail to the claim file. General office duties to include typing, transcription, switchboard operator and mail services.