Rhonda Shaw Email & Phone Number

Ann Arbor, Michigan, United States

Formerly IBM Watson Health / Truven Health Analytics / Thomson Reuters◾Led software engineering for data privacy and security-compliant products, including:► $40M revenue healthcare financial benchmarking product with thousands of active users from 700 organizations countrywide; ► 40-year, $100M revenue healthcare analytics product providing employers ability to analyze, visualize, and report on diverse claims data; and► $3M revenue standalone delivery platform that allowed integration of 20 advanced analytics methodologies with existing data warehouses and business intelligence and workflow tools to enrich patient-based data.◾Directed implementation of existing advanced analytics product to Azure platform in support of transition off IBM Cloud and out of existing data center to reduce operational costs by $2.6M per year.◾Remotely managed fully distributed Scrum teams (15-30 mix of on/offshore resources and employees) responsible for product maintenance, tier 3 technical support, and new feature development to ensure adherence to best practices, including unit tests, continuous integration, version control, and automation. Enabled team to focus on work by removing blocks and escalating risks and dependencies as needed.◾Used data to drive decision-making which achieved positive results such as increasing burn rate by 40%, reducing product downtime during quarterly deployments by 2 days, and achieving general availability release after limited availability in a month and a half.◾Coordinated release management activities for all required participants to ensure release readiness, including documentation and approval for OSS / commercial software use, yearly external penetration testing and remediation, data privacy assessments (HIPAA, GDPR), and security review board reviews. ◾Advised and supported teams with transition to SAFe and through first PI planning activities.

Ann Arbor, Michigan, United States

◾Increased stability of 20-year-old product by reducing technical debt, upgrading technologies, and developing repeatable development processes by using automation and more stringent configuration management as well as creation of mirrored (blue / green) disaster recovery environment.◾Led transition from waterfall development methodology to Agile. Trained all integrated team members in Scrum and Kanban.◾Guided teams with management, grooming, and planning of project work while maintaining transparency and showcasing development progress and project status for all stakeholders. ◾Led portfolio delivery council meetings to prioritize portfolio backlog; generate and update roadmap; escalate impediments, risks, and dependencies; and discuss overall project status with integrated product development team.◾Acted as Scrum master by facilitating daily Scrums as well as other Agile ceremonies such as sprint planning, retrospectives, and sprint review meetings. ◾Devised estimation template used for pricing requests on custom solution projects that gathered requirements at theme level, captured all known assumptions and dependencies, and considered ongoing maintenance costs. Allowed for weights to be added to produce estimation range impacted by number of unknowns.◾Oversaw all development activities on $1M budget year-long custom solution data processing product for leading children’s hospital and delivered on time and within budget.◾Mentored and enabled employees by providing opportunities to upskill in support of career growth and aspirations.◾Co-authored and lobbied staffing strategy, hiring five employees to shift from product development team consisting of all contractors to include employees to assist with retaining intellectual property and product knowledge in house.◾Identified and implemented staffing strategies and tactical adjustments due to persistent budget reductions and challenges.

Dearborn, Michigan, United States

◾Led teams of skilled web developers in the design, planning, creation, upgrades, implementations, and maintenance of projects utilizing a proprietary website content management product.◾Reviewed/created functional and technical specifications, estimates, project plans, assigned development tasks, reviewed code, high-level solution design and overall project coordination.◾Successfully completed a large .NET project on-time under a compressed timeline consisting of a corporate site, approx. 600 micro-sites, an extranet and approx. 35 Discussion Board sites, all unique in design and business requirements.◾Assisted management with resource allocations and new hire decisions.

Farmington Hills, Michigan, United States

◾Co-managed and produced the Project plans for numerous Human Resources projects such as Acquisitions and Restructuring initiatives. ◾Organized, managed and supervised the Compuware Internship Program which included up to 40 high school and College students. ◾Assisted in the CHRIS (Compuware Human Resources Information System) implementation and produced the initial instruction manual. ◾Developed and maintained internal web sites for the Training and Employee Development Department in conjunction with the Internal Technologies Group.

Farmington Hills, Michigan, United States

◾Managed the transition of approximately 130 Professional Development Program students by securing their housing, vehicles, textbooks and any other necessities needed through the duration of the program.◾Administered the distribution of the Computer Based Training to the unassigned Professional Services employees.

Bs, Human Resources Development

Activities and Societies: National Honors Society

Ma, Marriage And Family Counseling

24 credits earned