My passion is providing quality service to our community to the level that surpasses the rest and to bring a balance to all of my clients. I strive to treat each individual based on his or her own desired results, specific needs and preferences.

• In the absence of clerical/office staff, maintain the daily operation of office procedures and duties.

Responsible for developing, implementation and maintenance of the IMS (Integrated Management Systems) procedures, systems, and records necessary to achieve and maintain registration and certification to International standard(s) for Safety, Health, Environmental, and Quality for 3rd party certifications. • Design, implementation and maintenance of an Integrated Management system complying to API Spec Q1 System, ISO 9001, ISO 14001 and OSHAS 18001. *Certified API Spec Q1 System Auditor *Certified ISO 9001 System Auditor *Certified ISO 14001 System Auditor *Certified OHSAS 18001 System Auditor• Ensure auditing processes are scheduled and performed.• Maintain workflow systems, ensuring CARs, PARs, NCRs, MOC, IIRs PCRs, Engineering and various other reports are followed through and completed in a timely manner.• Maintenance of SHEQ records for the IMS.• Reporting to management via management reviews are scheduled and completed.• Manage the internal audit program(s), including training of auditors and monitoring the outcome of the audits.• Training Administrator, coordinate, renew timely training and education for management systems.• Maintain frequent and/or monthly status reports to management.Quality Specialist / Management RepresentativeResponsible for achieving, developing and maintaining the Quality Management System and processes. Management Representative for Atlas Copco Secoroc, API Spec Q1/ISO 9001 systems.• Ensuring that processes needed for the quality management system are established, implemented, and maintained.• Reporting to top management on the performance of the Quality Management System and any need for improvement.• Ensuring initiation of actions to minimize the likelihood of the occurrence of nonconformities and ensuring the promotion of awareness of customer requirements throughout the organization.

Responsible for assisting with IMC’s purchasing and inventory programs and system integrity. • Assist Director-Purchasing with departmental organization including entering purchase orders, communication with vendors from various countries and follow up on shipping dates.• Assist International Import Manager in the development of programs to optimize inbound logistics and manage transportation cost.• Manage proper product mix in branch (remote) locations.• Manage product lines, set up new parts in the company’s inventory system.• Monitor inventory stock levels and product shipping dates.• Extract various management reports from ASI system into Excel and reformat for internal use in purchasing decisions, sales of slow moving products and for special inventory “parking lot" sales.• Monitor weekly rates of product sales in relations to purchase orders placed and recommended adjustments in product order rates.• Update problem resolution log to provide vendor evaluation information.• Maintain company internet (www.imcstone.com) with photos of new product updates and announcements.

Provided support and leadership for key change initiatives and organizational structure changes within HNA. This includes, but not limited to, maintaining and assisting in the development of all SOP’s, ISO standards/certification process and identifying, developing and facilitating training and training tools in both technical, human resources and soft skill areas for Hagemeyer NA.• Managed the ISO 9000 quality system combining the legacy companies, systems and registrars.• Interacted on multiple levels of the organization to consult and identify training to support company goals and objectives.• Consult, facilitate and developed training and training tools in both technical and soft skill areas.• Responsible for the management and development of Pinnacle Learning Manager and Centra databases as key tools to training.• Ensured associates received needed training to support given job functions as well as improve their skill level for future advancement within the organization.