IT on the job training

IT Department• Handling Computer Desktop / Laptop Repairs throughout the company. Troubleshoot, maintenance, data recovery/backups, virus removal, windows installation and hardware upgrades when necessary.• Configuring and maintaining CISCO routers, switches and wireless access points. ensuring that all network equipment runs smoothly. perform network VPN, ACL configuration and other changes base on business requirement.• Implementing security measures through• Installation of Biometric/finger scanner machine, Network Printers, Fax, various thin client and POS.• Main contact for desktop support, troubleshoot through remote access and solve the issue if possible without going onsite.• Managing and adding new users/computers through Active Directory, setup printer server, file shares To all users that requires such resources.• Installation of Outlook/Outlook mobile for different users, based on server configuration.• Deployment of AVAYA IP phones and maintenance.• ORACLE TIMS, KPOS, HRMS installation• Part of stock taking team and in charge of connecting laptops to system. Assisting everyone for any issues that might arise during the stock taking process.• Providing RFID access card to new employees, design and print.Office Admin Task• Creating LPO through oracle ERP, based on perfumery retail orders.• Coordinating with Salam warehouse and suppliers to ensure timely delivery of orders.• Booking flights, rent-a-car and courier services.• Conduct Company Policy Orientation for new staffs• Create Official Business Letters, Circulars, Memo’s, Offer Letters & Termination letters ETC.• Daily, Monthly and yearly retail sales report & Time keeping for all employee, payroll data entry and checker.

• Successfully networked 100 computers of an internet café with the implementation of LANs, router configurations, P.O.S, CCTV, data and time managing server.• Redesigned and applied InterVLAN routing on a travel agency. Separates customer service, accounting and admin department. Enabled NAT, access-lists and necessary port-restrictions.• Computer & network monthly maintenance of 40 small to mid-sized level companies• Repaired desktop computer/laptops with various problems such as software or hardware issues.• Proper implementation of UTP cabling• Performed un-attended windows installation as well as troubleshooting through TeamViewer.• Tarpaulin designs, Logo Design, booklet, Pamphlets ETC. Music and Video Editing.

Computer Technician• Repaired Desktop and Laptops through replacing defective parts.• Effectively trained new employees of advance computer knowledgeGraphic Arts• Designed book cover, business cards, brochures, tarpaulins, invitation cards, Menus and Logos• Video & sound manipulation, photo editing, Business presentations, report and advertisements.Office Admin• Manage inbound / Outbound calls, couriers & Fax.• List and accommodate customer and supplier inquires.• Business correspondence, securing Government requirements, and Monthly reports.

• Trained students of computer skills and basic networking fundamentals, to gear them ready for business and employment purposes.• Demonstrated exceptional and professional level of teaching.