Ryan Smith Email & Phone Number

Lexington, Kentucky, United States

- Oversees the work and schedules of departmental managers.- Develops and manages action plans to reach overall goals ensuring monthlyrevenue targets are met while identifying opportunities for improvement.- Implemented growth strategies to triple active monthly members.- Forecast and evaluate budgets and cost of sales in each department to achievefinancial objectives.- Analyzes and evaluates business procedures; Implements policies and proceduresthat will improve day-to-day operations.- Manages and oversees facility expenses, payroll and scheduling, repair andupkeep expenses, and payment of vendors and contractors.- Oversees front desk operations, coaching, and routesetting departments, ensuringeach is reaching goals set by departmental and company leadership.

- Prospected and generated new business opportunities by identifying and reachingout to potential clients through cold calling, email, and social media.- Managed and nurtured client relationships by providing tailored solutions,handling inquiries, and offering exceptional customer service to increasesatisfaction.- Exceeded early sales goal by upselling additional products at closing whichcontributed to a growth in revenue.- Utilized Excel to track sales activity, manage leads, and ensure accurate recordsand efficient follow-up processes.- Collaborated with cross-functional teams (marketing, inventory, finance) to ensureseamless onboarding and delivery of products or services to new clients.

Melbourne, Florida, United States

- Manage buying and production with various vendors for $8M in sales.- Distribute 30,000 purchases annually across the globe.- Report to Director of Sales for weekly recap meetings to present financial and sales analysis.- Work alongside Art Director to create new styles and products based on current sales trends.- Continually evaluate ways to lower cost of goods among suppliers while maintaining product quality.- Maintain web-store stock, inventory and forecasting.- Ship and maintain additional inventory flow to road team members at over 100 events annually: major music festivals, speaking events, and conferences.- Travel across the U.S. for events and direct selling. - Respond to emails sent to the company regarding numerous topics, including customer service and resellers.

Melbourne, Florida, United States

- Extensive knowledge of climbing industry, gear, and climbers' needs.- Set routes and boulder problems for numerous USAC sanctioned events and local competitions.- Maintain, rotate, and set lead routes and boulders on a weekly basis.

Jackson, Tennessee, United States

- Oversaw training and match duties.- Prepared training and mental exercises daily.- Performed regular assessments of athletes.- Handled administrative duties associated with a team.

Melbourne, Florida, United States

- Maintained web-store stock, inventory and visible products.- Assisted in buying and forecasting.- Worked events around the state to engage with supporters and direct selling.

Jackson, Tennessee, United States

- Assisted in managing a store to achieve goal of $3M annually in sales.- Managed a staff of 80+ employees.- Managed stockroom team and procedures.- Created store’s weekly schedule of entire staff.- Trained multiple store associates into higher positions.