Rafael V. Email & Phone Number

I am a Field & Customer Support Analyst at Bord Gáis, with over four years of experience in Quality Assurance, Training, and Leadership roles across various sectors. As a Civil Engineer and a Lean Six Sigma Green Belt certified professional, I have strong analytical and problem-solving skills that I apply to improve processes, enhance customer satisfaction, and drive innovation. In my previous roles, I have successfully designed and implemented quality dashboards and scorecards, led customer engagement projects, conducted data analysis and reporting, and managed teams to achieve high performance. A naturally curious person, I am passionate about sustainability and social responsibility, and I love learning about all the different ways technology can improve everyone's lives. Stay optimistic and let’s connect! :)