Rhys Closson Email & Phone Number

New York City Metropolitan Area

Remote, Dutchess County, New York, United States

New York, New York, United States

- Worked in a high-volume establishment that served up to 3000 customers per day- Managed competing priorities to ensure a positive experience while serving up to 8 tables at once- Patiently and empathetically communicated with customers who could not speak English- Maintained composure and a sense of humor in a high-stress environment

New York, New York, United States

- Promptly resolved negative customer experiences by listening and offering effective solutions- Used strong memorization and communication skills to describe dishes and ingredients in detail- Ensured that chef was aware of customers’ allergies and dietary restrictions

Brooklyn, New York, United States

After doing freelance design for several years, I realized that my passion was in working directly with people. I became the floor manager at Eva Jean's, where I had the following responsibilities:- Interviewed, trained, and managed 25 front-of-house employees- Restructured the tip pool system to create a fair wage distribution for all front-of-house.

Victoria, British Columbia, Canada

Freelance Design Work2016 New York City, Air Architecture Presentation Layout, Bookkeeping, AutoCad 2015 New York City, Emergence Creative Logo Design, Brand Identity, Illustration 2015 Victoria, BC, Gage Gallery Poster Creation, Photo Editing, Art Cards 2014 Victoria, BC, Pacific Mazda Advertisement Strategy, Media Banners 2014 Vancouver, BC, Subspec.

Victoria, British Columbia, Canada

- Onboarded employees on Marriott standards for both in-room dining and banquet serving - Managed my time effectively and stayed organized deliver food to guests’ rooms on schedule- Collaborated with a team of 15 servers to cater to up to 500 customers per day at events

Diploma, Graphic Design

Certificate, Ableton Production

Certificate, Contact Tracing, A+