Rhys Wilcox

Rhys Wilcox Email and Phone Number

Settlement Process Analyst @ SMS
Caerphilly, GB
Rhys Wilcox's Location
Greater Cardiff Area, United Kingdom
Rhys Wilcox's Contact Details

Rhys Wilcox work email

Rhys Wilcox personal email

n/a
About Rhys Wilcox

Professional data analyst currently specialising in the electricity industry. Experienced in managing teams of coordinators and specialists, supervising performance through audits to greater success year on year, building strong relationships with key clients across the industry, and improving settlement through increased data accuracy, process efficiency, and the resolution of data errors.

Rhys Wilcox's Current Company Details
SMS

Sms

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Settlement Process Analyst
Caerphilly, GB
Website:
smsenergy.com
Employees:
1095
Rhys Wilcox Work Experience Details
  • Sms
    Settlement Process Analyst
    Sms
    Caerphilly, Gb
    View
  • Sms Plc
    Data & Settlement Team Manager
    Sms Plc Jan 2024 - Present
    Cardiff, Wales, United Kingdom
    View
  • Sms Plc
    Dcda Team Manager
    Sms Plc Jun 2021 - Jan 2024
    Cardiff, Wales, United Kingdom
    View
  • Sms Plc.
    Settlements Coordinator
    Sms Plc. Jul 2017 - Jun 2021
    Cardiff, United Kingdom
    View
  • Burning Night Group
    Bartender
    Burning Night Group Jul 2016 - May 2017
    Cardiff, United Kingdom
    Continuing my career in customer service, I branched out into the field of hospitality, allowing me to try a hands-on approach to solving customer issues, and to provide them with excellent service quality.
  • Tesco Plc
    Social Media Manager
    Tesco Plc Mar 2015 - Jul 2015
    Cardiff, United Kingdom
    I continued my customer service career, but this time through a new and more challenging medium. I still dealt with customer queries and issues, and investigated these with stores and the Business Support Team, to get the best resolution for the customer.
    View
  • Tesco Plc
    Customer Service Manager
    Tesco Plc Sep 2014 - Jan 2015
    Cardiff, United Kingdom
    I started working at the Tesco Customer Service Centre over Christmas, on the Customer Service Department. I dealt with customer complaints, and I investigated these with our stores and our business support team, to get the best resolution for the customer.
    View

Rhys Wilcox Skills

Computer Proficiency Information Literacy Customer Service Written Communication Social Media

Rhys Wilcox Education Details

  • Cardiff University
    Cardiff University
    Geological And Earth Sciences/Geosciences
  • Whitchurch Sixth Form
    Whitchurch Sixth Form
    Geology/Earth Science, General
  • Whitchurch High School
    Whitchurch High School

Frequently Asked Questions about Rhys Wilcox

What company does Rhys Wilcox work for?

Rhys Wilcox works for Sms

What is Rhys Wilcox's role at the current company?

Rhys Wilcox's current role is Settlement Process Analyst.

What is Rhys Wilcox's email address?

Rhys Wilcox's email address is rh****@****plc.com

What schools did Rhys Wilcox attend?

Rhys Wilcox attended Cardiff University, Whitchurch Sixth Form, Whitchurch High School.

What are some of Rhys Wilcox's interests?

Rhys Wilcox has interest in Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights.

What skills is Rhys Wilcox known for?

Rhys Wilcox has skills like Computer Proficiency, Information Literacy, Customer Service, Written Communication, Social Media.

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