Riaan Jacobs Email & Phone Number

Cape Town, Wc, Za

City Of Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

• Subject matter expert for Adobe Analytics, Launch, and Target• Mentoring of junior marketing consultants• Developer coding support and troubleshooting for the Adobe projects within all business units for both the website and mobile app• Business, marketing and project management support for new Adobe projects such as aligning KPIs with expected reports• Quality assurance team support, ensuring that the testers are aligned with the expected outputs for both the website and… Show more • Subject matter expert for Adobe Analytics, Launch, and Target• Mentoring of junior marketing consultants• Developer coding support and troubleshooting for the Adobe projects within all business units for both the website and mobile app• Business, marketing and project management support for new Adobe projects such as aligning KPIs with expected reports• Quality assurance team support, ensuring that the testers are aligned with the expected outputs for both the website and mobile app• Creating technical specification and quality assurance documentation• Optimization of Adobe Launch and Target to maintain the lowest impact on web page overhead• Clients: Web.com, The Tractor Supply Company Show less

Cape Town Area, South Africa

• Directed teams of developers in the USA and South Africa.• On-boarded and provided orientation training for new talent. • Coached junior colleagues to improve productivity and ensure that projects were delivered on schedule.• Forecasted and analyzed risks to projects, adapting project plans as necessary.• Researched and identified potential technologies and solutions.• Implemented new technologies to enhance workflows.• Audited and debugged front-end web analytics… Show more • Directed teams of developers in the USA and South Africa.• On-boarded and provided orientation training for new talent. • Coached junior colleagues to improve productivity and ensure that projects were delivered on schedule.• Forecasted and analyzed risks to projects, adapting project plans as necessary.• Researched and identified potential technologies and solutions.• Implemented new technologies to enhance workflows.• Audited and debugged front-end web analytics using Adobe and Google Analytics, and provided recommendations for improvement.• Server-side API development in a Node.js and Amazon EC2 environment.• Established a remote team to implement web analytics on client sites using Adobe Dynamic Tag Manager.• Integrated mobile analytics code into Luxottica Group's iOS app.• Improved the efficiency and functionality of the digital analytics implementations across desktop and mobile microsites for the Cox Media Group, allowing for Keystone Solutions to be the thought leader for analytics implementation on any of their new sites. Show less

Cape Town Area, South Africa

• Tag Management implementation using Adobe DTM, Ensighten and Tealium.• Analysis and debugging of front end Web Analytics implementations for Adobe and Google Analytics.• Audits and best practice recommendations for Adobe and Google Analytics implementations.• Server side API development for Analytics reporting using Node.js/Amazon EC2.

Cape Town Area, South Africa

• Gathered business requirements and transformed them into project specifications.• Implemented and integrated enterprise-level web analytics tools. • Wrote custom code in JavaScript.• Monitored advanced reporting. Defined and designed architecture and solutions. • Investigated new technological trends. • Liaised with clients to recommend enhanced solutions to expand system capabilities. • Analysed web site and online marketing performance, documenting emerging trends to… Show more • Gathered business requirements and transformed them into project specifications.• Implemented and integrated enterprise-level web analytics tools. • Wrote custom code in JavaScript.• Monitored advanced reporting. Defined and designed architecture and solutions. • Investigated new technological trends. • Liaised with clients to recommend enhanced solutions to expand system capabilities. • Analysed web site and online marketing performance, documenting emerging trends to drive business intelligence.• Assigned to work on-site at Emirates Airlines in Dubai assisting and training the developers with implementing analytics on their website and mobile apps. This became an extended engagement as Emirates were not able to find the required skills within their own organization.• Established a remote web analytics team to expand Acceleration's global reach.• Collaborated with Adobe to develop a SalesForce - Adobe Analytics integration. Show less

Cape Town Area, South Africa

• Documented web analytics, technical support, and coding best practices. • Implemented SiteCatalyst in Java, Perl, ASP.Net, C#, ColdFusion, Facebook Markup Language, and Adobe ActionScript environments. • Trained and coached junior colleagues and clients in proper software usage. • Resolved end-user technical issues in a timely manner. • Co-ordinated with vendors and software partners to deliver all-in-one solutions to clients. • Fostered collaborative relationships with… Show more • Documented web analytics, technical support, and coding best practices. • Implemented SiteCatalyst in Java, Perl, ASP.Net, C#, ColdFusion, Facebook Markup Language, and Adobe ActionScript environments. • Trained and coached junior colleagues and clients in proper software usage. • Resolved end-user technical issues in a timely manner. • Co-ordinated with vendors and software partners to deliver all-in-one solutions to clients. • Fostered collaborative relationships with clients and key decision-makers. • Reviewed and debugged code.• Migrated Harley Davidson from HitBox to a customized SiteCatalyst platform. Project saved over $250K for the client.• Coded Reliant Energy's analytics framework, expanding capabilities while reducing costs by $40K.• Nominated for "Web Analytics Practitioner of the Year" by client. Show less

Cape Town Area, South Africa

• Business marketing support and IT services.• Web design and software development, branding, networking, computer hardware and IT support.• Corporate identity creation.• Servicing a diverse range of clients in industries ranging from petroleum, tourism and leisure, education, fashion, property and multimedia.• Developed the online registration and booking system for www.golflounge.co.za• Developed www.howeproperties.co.za which is a property website with an administration… Show more • Business marketing support and IT services.• Web design and software development, branding, networking, computer hardware and IT support.• Corporate identity creation.• Servicing a diverse range of clients in industries ranging from petroleum, tourism and leisure, education, fashion, property and multimedia.• Developed the online registration and booking system for www.golflounge.co.za• Developed www.howeproperties.co.za which is a property website with an administration section for maintaining properties and communicating with potential buyers via email and sms.• Managed contract employees, ensuring that deadlines and client specifications are met. Show less

Cape Town Area, South Africa

• Analysis of an IT infrastructure which consisted of many legacy as well as newer, more current technology systems. All of these systems had to communicate with one another and as an analyst developer my role was, when given a task, to make sure that all possible system interaction and dependencies would be accounted for.• Developed new functionality and maintained multiple intranets and extranets using a wide range of programming languages (Java, COBOL, SQL, ASP, ASP.NET, C#, DB2) and… Show more • Analysis of an IT infrastructure which consisted of many legacy as well as newer, more current technology systems. All of these systems had to communicate with one another and as an analyst developer my role was, when given a task, to make sure that all possible system interaction and dependencies would be accounted for.• Developed new functionality and maintained multiple intranets and extranets using a wide range of programming languages (Java, COBOL, SQL, ASP, ASP.NET, C#, DB2) and tools (Visual Studio, Eclipse, Subversion).• Worked closely with developers and business analysts from multiple and varied departments within the organisation on projects ranging from implementing new technology at the time (.NET) as well as legacy systems (Mainframe applications).• Complaints Administration System: An online tool for first line call centre agents to log, delegate and follow up on customer complaints.• Wizard Online: A web based system that kept track of pension funds for businesses and consisted of a restricted section for Sanlam fund administrators and a front end for the clients.• Mentored junior developers on coding issues and business procedures. Show less

Cape Town Area, South Africa

• Worked closely with the marketing team successfully developing new functionality and content for the corporate intranet using extensive DHTML.• Back-end and front-end development for the commercial banking website.• Back office development of testing tools for the banking engine and reporting tools for financial transaction records.• Developed a helpdesk issue logging and reporting tool to lower helpdesk turnaround times, increase helpdesk efficiency and provide detailed helpdesk… Show more • Worked closely with the marketing team successfully developing new functionality and content for the corporate intranet using extensive DHTML.• Back-end and front-end development for the commercial banking website.• Back office development of testing tools for the banking engine and reporting tools for financial transaction records.• Developed a helpdesk issue logging and reporting tool to lower helpdesk turnaround times, increase helpdesk efficiency and provide detailed helpdesk statistics which was critically acclaimed by the business.• Troubleshooting and maintenance of the live production environment. Show less

Cape Town Area, South Africa

• Developed and maintained the corporate intranet.• Successfully implemented a business e-mail portal.• Intranet and banking website development for 20twenty Financial Services resulting in being offered a permanent position at 20twenty.

Cape Town Area, South Africa

• Telephonic technical support for internet dial-up clients. • Troubleshooting modems, internet connections and email accounts with a high degree of success.

Cape Town Area, South Africa

• Computer Literacy tutor and lecturer's assistant. • Technical Supervisor for Honours laboratory.• Development of Computer Science Department website.