❖ Displaying enthusiasm & providing superior customer service❖ Understanding customer needs and queries about products, prices, and services❖ Advising customers on product ranges best suited to their needs❖ Achieving the sales target and focus on increasing sales by using advanced sales techniques❖ Focusing on upselling/ cross-selling❖ Maintaining customer relationships in order to build long-term brand loyalty❖ Handling new launches, promotion of products, and visual merchandising❖ Ensuring stock replenishment at all times❖ Maintaining general cleanliness, hygiene standards, and visual displays❖ Implementing CRM at the store level and providing relevant feedback❖ Coordinating with the customer care center for after-sales service❖ Generating daily sales report❖ Following all company procedures in order, cash handling, and other common practices of loyalty.

• Displaying enthusiasm & providing superior customer service. • Understanding customer needs and queries about products, prices and services.• Maintaining customer relationships in order to build long term brand loyalty.• Sell product by using up selling & cross selling.• Advising customer on product ranges best suited to their needs.