Rno Consultant
CurrentMissions: RAN Swap Performance Engineer,Duties:• Responsible for swapped site performance monitoring and highlighting any issues risking the swap.• Ensure the networks are optimized and running at customer agreed performance targets.• Worst performing cells analysis and recommendations for cases of high drops, low call setup success rate, HO_Quality, HSR, Traffic and congestion on TCH or SDCCH• Highlighting any coverage and quality issues during equipment swap out which could affect seamless perception of Djezzy customers.• Responsible for sites acceptance submitted by Huawei, and verify KPIs are met and performance of the sites are not deteriorated after the swap.• Resolution of customer complaints regarding coverage and poor quality of services due to swap.• As needed, provide real-time support to the resolution of major outages.