Riadh El Hammi Email & Phone Number

Ottawa, Ontario, Canada

- Leads and supervises a multidisciplinary IT and multimedia team that has grown from 10 to 30 members in 2 years.- Implements a comprehensive strategic plan for production, aligned with the organization's objectives.Contributes to the management of a portfolio of 45 annual projects, equivalent to a budget of 7 to 8 million CAD.- Redefines production processes leading to an efficiency improvement of 650% through the creation of the framework: Reuse-Automation-Innovation. This work has saved 1 million CAD over 2 years and reduced the workload for performing the same tasks by 50%.- Continually assesses team performance and implements a growth and training plan.- Generates Power Bi reports for performance evaluation and uses Microsoft PWA for resource allocation and planning.

Ottawa, Ontario, Canada

Montreal, Canada

- Managed client relationships throughout the project life cycle. Recognized for consistently receiving positive feedback and recommendation letters from clients for excellent service provided.- Orchestrated various techno-pedagogical projects, using Agile/SCRUM and traditional approaches.- Effectively resolved technical and procedural problems through the adoption of new methodologies and team training.

Tunis, Tunisia

- Founded Active Motion Group and Vectis Labs, two successful technology businesses in Tunisia. The former specializes in IT maintenance and infrastructure, while the latter focuses on web and application development.- Supervised and executed over 50 IT projects, using agile and traditional methodologies.- Demonstrated strong business relationship skills, working effectively with internal and external stakeholders to achieve company goals.- Represented the company at various events and meetings with partners, showcasing strong public relations skills.- Served as a key advisor for several international organizations, including the United Nations for the redesign of its web portals and information system (Sharepoint) and the Francophone University Agency as an advisor and intermediary between the AUF and their application and IT providers, helping to implement technological solutions that improved the efficiency of both organizations.- Conducted the technical, marketing, and business study, as well as the specifications for the overhaul of the web platforms of Ooredoo, Tunisia and MENA region's largest operator, thus modernizing its presence and services to subscribers as well as offering functionalities that meet the needs of all the operator's departments.- Led the creation and expansion of the company, demonstrating a strong ability to generate sustained growth, acquire new clients, and broaden the company's reach. Guided the company through various stages of growth, expanding the team, diversifying services, and significantly increasing revenue.- Led multiple multidisciplinary teams, both internal and external, working in parallel on projects of various complexities.- Effectively communicated with clients and stakeholders with varying degrees of technical knowledge thanks to excellent oral and written communication skills.

Tunis, Tunisia

- Founded and managed Vectis, a web agency, overseeing technical and commercial teams.- Gained deep expertise in client management by executing over 40 IT projects, leading to a 20% year-on-year increase in revenue.- Led teams from varied disciplines, covering technical, marketing, and commercial aspects.

Tunis, Tunisia

- Completed major assignments for the United Nations, the European Union, and the World Bank as a senior consultant.- Served as a senior consultant and team lead for United Nations (UNECA) assignments, including a study on e-commerce in North Africa. Led a team of five senior consultants per country (one for each North African country), produced the report on Tunisia, and the final synthesis report with recommendations and general specifications for the development of a regional e-commerce platform aimed at boosting trade among North African countries.- Engaged as a senior consultant for a World Bank assignment related to a comprehensive study covering six ministries, for the reengineering of technical control procedures at import. Led two consultants for this study, produced a new manual of technical procedures at import, and detailed technical specifications of a technology platform facilitating these procedures, impacting to decrease the processing time of requests by 60%.- Served as a consultant for a European Union assignment related to the creation of a technology park in Madagascar, responsible for producing the recommendations.

Tunis, Tunisia

- Recruited, structured, and led an effective team of system engineers, developers, graphic designers, and multimedia animators.- Oversaw end-to-end project management, including client needs definition, resource planning, cost control, project tracking, quality assurance, and delivery.- Orchestrated the expansion of the technical team from 4 to 12 members, resulting in a 300% increase in annual revenue over 4 years.

Tunis, Tunisia

- As an information security auditor for Eagles Consulting Group, I conducted security audits for several organizations such as the Tunisian Ministry of Industry, identifying vulnerabilities and proposing proactive corrective measures to improve the organization's security posture.- Implemented cybersecurity policies to protect sensitive company information.

Engineer'S Degree In Computer Networks & Telecommunications

Baccalaureate, Mathematics